Life and Health Account Manager - Experienced
Job Description
Life & Health Account Manager
Western Dakota Insurors is seeking an experienced Life & Health Account Manager to join our team in Rapid City, SD.
We are looking for someone who is well-versed in Life and Health insurance and brings in-depth, hands-on experience working with Life and Health insurance products, policies, clients, and carriers. This is not an entry-level position—we are seeking a knowledgeable insurance professional who can confidently manage accounts and provide excellent service to our clients.
What We're Looking For:
The ideal candidate will have:
- Strong Life & Health insurance experience and industry knowledge
- A current Accident & Health or Sickness and Life Insurance license
- Excellent written and verbal communication skills
- Strong attention to detail and organizational skills
- A positive, professional attitude
- High motivation and the ability to take initiative
- A commitment to providing exceptional client service
- The ability to manage multiple priorities accurately and efficiently
At WDI, we believe in investing in our employees. We provide comprehensive training, one-on-one mentorship, and opportunities for professional development to help you build a successful long-term career in the insurance industry.
Why Work at WDI?
- Family-owned, independent agency with a supportive, team-oriented culture
- Competitive pay based on experience
- Excellent benefits and generous paid time off
- 401(k) with employer contributions
- Paid licensing and continuing education
- Ongoing training and mentorship
- Opportunities for long-term career growth
If you have the Life & Health insurance experience, knowledge, and drive to take ownership of this role, we'd love to hear from you. Apply today and join the Western Dakota Insurors team!
Benefits
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Hands on Training
- Tuition Reimbursement
- Mon-Fri Schedule
- Career Growth Opportunities
- Evenings Off
- Retirement Plan
Responsibilities
Key Responsibilities:
- Manage and service an established Life & Health book of business
- Maintain direct and proactive communication with clients to ensure they receive exceptional service
- Work closely with producers, insurance carriers, and clients throughout the policy lifecycle
- Manage renewals, policy changes, proposals, quotes, and coverage reviews
- Review policy and plan information for accuracy and communicate important details to clients
- Respond promptly and professionally to client questions, service requests, and coverage needs
- Coordinate with insurance carriers to resolve service issues and ensure requests are processed accurately and efficiently
- Maintain accurate and up-to-date client and policy information within agency systems
- Provide proactive problem-solving and follow-up to both clients and producers
- Build and maintain strong, long-term relationships with clients and carrier representatives
Requirements
This Position Requires:
- Active Accident & Health or Sickness and Life Insurance license
- 3–5 years of Life & Health insurance experience preferred, with demonstrated knowledge of Life and Health insurance products and account servicing
- Experience managing and servicing an established book of business
- Experience working with multiple insurance carriers and navigating carrier processes
- Strong understanding of policy administration, renewals, proposals, quotes, and coverage changes
- Excellent communication, organizational, and follow-through skills
- Exceptional customer service and problem-solving abilities
- Strong attention to detail and commitment to accuracy
- High level of motivation, initiative, and accountability
- Team-oriented attitude with a professional, client-focused approach
- Ability to prioritize responsibilities and manage multiple deadlines efficiently
- High school diploma required; college degree preferred.