Lifeguard - DoubleTree by Hilton New York – LaGuardia Airport

Position: Lifeguard

Join Our Team!

At the DoubleTree by Hilton New York – LaGuardia Airport, we're looking for a Lifeguard who takes pride in keeping our guests safe while creating a warm, welcoming atmosphere at our Health Club and pool. If you're vigilant, guest-focused, and ready to be both a safety expert and a friendly face for our guests, we'd love to meet you.

About the Role

As our Lifeguard, you'll be responsible for the safety of all patrons in our aquatic facility - monitoring pool activity, preventing accidents, and responding quickly and confidently in an emergency. Just as importantly, you'll help create a comfortable, welcoming experience for every guest who visits our Health Club.

What You'll Do

• Monitor the pool area at all times to prevent accidents and respond immediately to emergencies
• Follow the emergency action plan and provide emergency care/treatment until EMS arrives
• Maintain and log pH and chlorine levels for both the pool and Jacuzzi
• Advise swimmers of unsafe practices and enforce pool rules and regulations
• Verify valid ID for Health Club members and guests, and ensure anyone under 18 is accompanied by an adult
• Maintain order and safety throughout the Health Club, and ensure no unauthorized gatherings occur in the pool area
• Keep the pool deck clear of puddles and hazards at all times
• Maintain cleanliness throughout the facility, including:
  • Emptying trash in the Fitness Room and pool area
  • Replenishing paper towels and gym wipes
  • Mopping and brushing pool/Jacuzzi tiles and surrounding areas
  • Cleaning and wiping down pool furniture
  • Removing dirty towels
  • Washing down sauna benches and removing trash
• Greet every guest warmly, introducing yourself by name and using guest names throughout interactions
• Ensure guests are greeted as soon as they enter the Health Club, verbally or through welcoming body language
• Follow through on any guest issues or discrepancies related to Guest Services
• Ensure availability and proper upkeep of emergency equipment
• At closing, ensure all doors are secured, the facility is vacated, and any items, keys, and remotes are returned to the Front Desk
• Comply with all company standards and policies as outlined in the Employee Handbook
• Other duties as required

What We're Looking For

• 1–2 years of lifeguard experience; hotel setting strongly preferred
• Strong customer service skills and professional written/verbal communication
• A calm, alert demeanor with the ability to act quickly and decisively in emergencies
• Comfort engaging warmly with guests while maintaining safety standards
• Ability to lift up to 50 lbs. and remain standing for extended periods
• Availability for flexible scheduling, including evenings, weekends, and holidays

At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.

Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.

Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.