Line Cook

About the role

As a Luna’s Server, you’re cross-trained in all front-of-house roles and committed to delivering standout hospitality. Show up on time, follow training, stay professional, communicate clearly, and work as a unified team.

Guest Experience

• Greet every guest with warm, energetic hospitality.
• Know the menu inside and out—food, drinks, specials, and ingredients.
• Take accurate orders and deliver them quickly and correctly.
• Anticipate needs, handle concerns gracefully, and maintain a clean, organized dining area.
• Build relationships with regulars and create a welcoming atmosphere.
• Support off-site events and catering(s) when needed.
• Follow Luna’s steps of service and use all technology consistently.

Tequila & Mezcal Knowledge

• Understand key spirits, including production, flavor profiles, aging, and pairings.
• Confidently describe at least 3 tequilas, 3 mezcals, and 1 additional Mexican spirit.
• Offer informed recommendations on flights and cocktails while maintaining alcohol compliance.

Accuracy & Efficiency

• Use the POS quickly and correctly.
• Ensure orders, payments, cash handling, and delivery are accurate and efficient.

Teamwork & Communication

• Work closely with the kitchen and bar teams for smooth service.
• Communicate clearly, help with side work, and participate in trainings and pre-shift meetings.

Safety & Compliance

• Follow all food safety, sanitation, and alcohol service laws.
• Keep the environment safe and uphold all company policies.
• Support any additional duties that contribute to the team’s success.

Other duties as needed for the role. This is not a comprehensive list.

What you'll do

A server at Luna’s plays a key role in creating an energetic, welcoming, and memorable dining experience.

• Welcome every guest warmly with an upbeat, professional attitude.
• Guide guests through the menu, explaining dishes, ingredients, and offering personalized recommendations.
• Take accurate food and drink orders and ensure all modifications are clearly communicated.
• Deliver food and beverages quickly and correctly, following Luna’s service standards.
• Anticipate guest needs—refills, extra plates, dietary questions, etc.
• Maintain a clean, organized dining area throughout the shift.
• Handle guest concerns professionally and ensure guests leave happy.
• Build rapport with regulars and contribute to a fun, welcoming atmosphere.
• Support community events and off-site caterings when scheduled.
• Use Luna’s technology (POS, handhelds, etc.) accurately and consistently.

Qualifications

• Minimum 18 years of age
• Eligible to work in the United States
• Appropriate availability under the needs of the company
• Appropriate transportation plan to attend shifts as scheduled according to the provided availability
• Able to perform all essential job functions as detailed in the job description and training materials.
• Ability to stand and walk for extended periods of time.
• Must have a positive attitude.
• ServSafe and Alcohol Service training as required by law.
• Knowledge of Spanish is always an advantage to our team.

Physical Requirements for Server/Bartender

• Stand and walk for extended periods (up to 6–10 hours per shift).
• Lift, carry, and move items up to 25–50 lbs (such as trays, cases, bar supplies, and equipment).
• Bend, reach, kneel, and stoop frequently during service tasks.
• Use hands and arms for constant grasping, carrying, pouring, and fine motor tasks.
• Balance and maneuver trays of food and beverages safely.
• Move quickly and safely in tight, fast-paced environments.
• Use visual and auditory abilities to take orders, identify tickets, and communicate with guests and staff.
• Operate POS systems and bar equipment with accuracy and coordination.
• Tolerate varying environments, including warm kitchens, cold storage areas, and outdoor events.
• Maintain stamina for repetitive motions and high-volume shifts.