Live Medical Scribe
Posted Updated
Job Title: Live Medical Scribe
Position type: Full-Time
Working Hours: 8:00 AM – 5:00 PM Mountain Daylight Time Monday - Friday
Salary rate: $7
Key Responsibilities:
- Support healthcare providers during live patient consultations by accurately documenting clinical encounters in real time.
- Utilize Nudge AI to capture, review, edit, and organize clinical notes, ensuring accuracy, completeness, and clarity.
- Communicate directly with patients, including through video consultations when needed, to collect medical histories, review medications, and assist with pre-consultation questionnaires.
- Update, organize, and maintain accurate patient records and clinical documentation in eClinicalWorks (eCW).
- Document and coordinate provider-directed medical orders, including laboratory tests, X-rays, diagnostic imaging requests, and specialist referrals.
- Review AI-generated clinical notes to identify missing information, correct documentation errors, and ensure all relevant patient details are accurately recorded.
- Follow up on incomplete clinical notes, outstanding documentation, and pending referrals between patient encounters.
- Provide administrative and documentation support to healthcare providers to ensure efficient clinical workflows and seamless patient consultations.
- Prepare and organize clinical notes, medical orders, referrals, and related documentation at the end of each day for the provider's final review and sign-off.
Requirements
- At least 1 year of experience as a medical scribe or in a similar role involving real-time clinical documentation and direct support to healthcare providers is required.
- Clinical or administrative experience in orthopedic or family medicine settings highly preferred.
- Experience using eClinicalWorks (eCW) or other EMR/EHR systems is preferred but not required.
- Strong knowledge of medical terminology and clinical documentation standards.
- Ability to collect patient medical histories, review medications, and assist with medical questionnaires.
- Familiarity with Nudge AI or other AI-powered medical scribing and documentation tools.
- Excellent written and verbal communication skills, organizational abilities, and attention to detail.
- Ability to work efficiently during live consultations while maintaining patient confidentiality.
Basic Requirements
- Must speak and write English clearly and professionally.
- Must have relevant work experience.
- Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
- Must be available to attend video meetings with camera on when required.
Technical Requirements
- Computer: Reliable laptop or desktop computer.
- Internet: Stable high-speed internet connection (minimum 25 Mbps).
- Audio: Noise-canceling headset.
- Video: Working webcam for virtual meetings.
- Workspace: Quiet and professional work environment.
Benefits
- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.
Skills
As published by workable · 17 questions · 1 written answer
Basics
First name, Last name, Email, Phone, Address, Education, Experience, Resume, Cover letter
Short answers (3)
- What is your Date of Birth?
- What is your full government name? (Please enter it in this order: first name, middle name, last name. We use this to properly organize applicants who may have similar names.)
- In a 1–2 minute voice recording, please answer the following question(s): How comfortable are you communicating directly with patients to collect medical histories, review medications, and assist with questionnaires before the provider's consultation? Can you share an example of how you've handled these responsibilities in a previous role? To record your answer, you can use a free recorder such as www.vocaroo.com. Simply click record, speak clearly. Once you’re done recording, copy the link and paste it below.
Pick from a list (13)
- Are you available to work at this time schedule?
- Do you accept the payment rate listed in the job description for this role?
- Do you have more than 1 year of experience working in the healthcare industry preferably with US clients/companies?
- Do you have experience using EMRs (Electronic Medical Record) and EHRs (Electronic Health Record)?
- Do you have experience using CRMs or related softwares?
- Are you able to join video calls (Zoom, Google Meet, etc.) during your shift and turn on your camera if needed?
- Do you have a reliable computer, headset, and camera available for work if you are offered the position?
- This role requires a background check clearance (NBI clearance, local police clearance, or equivalent). Will you be able to provide one if hired?
- Have you ever been convicted of any crime involving fraud, theft, dishonesty, or breach of trust?
- Have you ever been involved in any incident where client or company information was mishandled, leaked, or misused?
- Have you ever been terminated, dismissed, or asked to resign from a previous job due to misconduct, violation of company policy, or performance issues?
- Please mark all that you have experience with
- Do you have at least 1 year of experience as a medical scribe or in a similar role involving real-time clinical documentation? (reject if no experience, mandatory)
Written answers (1)
- Is there any additional information you’d like to share that may help us better understand your qualifications for this role? (If not, put "none")