Livestream Operations Executive / Livestream Backend Host / Livestreamer
Summary
Manage live ecommerce streams by monitoring comments, relaying questions to hosts, and coordinating product sequences in real time.
We are looking for bubbly and independent individuals to join our team.
Main Jobscopes:
- Monitor the live comments throughout each stream (Shopee Live / TikTok Live / Instagram Live) and answer questions on air — sizing, stock availability, pricing, shipping, promo codes
- Relay those questions to the host verbally and in real time, so the host can respond naturally on camera without breaking the flow of the stream
- Plan the livestream rundown/script ahead of livestream
- Control the flow of livestream and hand the host each item in the right sequence based on requests — correct product, correct colourway, correct size — at the right cue
- Coordinate with the ops team ahead of time to make sure the product lineups are pulled and ready before the stream starts
- Familiarise with the full product catalogue, sizing chart and fabric details before each stream
- Note down recurring questions, requests or feedback from viewers to inform future product picks and livestream planning
- Support basic post-live reporting and internal notes for improvement
- Provide support for ad-hoc duties as assigned (such as assisting customers at our showroom, packing of orders during peak period)
- *Plus point if you are comfortable hosting in front of the camera
Requirements:
- *Plus point if you are comfortable hosting in front of the camera
- Strong command of English (spoken). Clear, quick, confident verbal communication; needs to relay information accurately and fast
- Bilingual in English and Mandarin is an advantage for engaging a wider live audience
- Comfortable multitasking under time pressure — replying comments, tracking try-on requests and talking to the host all at once
- Some experience in retail, fashion, e-commerce, or live selling is a strong plus
- Good sense of style, aware of fashion trends and product features
- Familiar with, or quick to pick up, social commerce platforms popular in Singapore — Shopee Live, TikTok Shop, Instagram Live
- Keen on working in a quick pace / start-up environment
Full-Time Commitment Period:
- Immediate
- Vary depending on livestream schedules, and will fall outside the standard 10am–7pm
- Plus point if you are able to work on weekends - during peak period only
- Only Singaporeans/PRs are allowed
Office location: Chai Chee
Kindly send in your resumes, expected remuneration & recent photo of yourself to news@dearlyla.com.
We regret that only shortlisted applicants will be notified.