Loan Collateral Specialist

At First Fidelity Bank, people matter, including our customers, our communities, and especially our employees.

We are looking for talented, service-minded individuals who want to grow their careers in a supportive, relationship-focused environment. Our team members are essential to our success, and we invest in them through training, development, and opportunities to advance. One of our core values is providing a caring place to work where people enjoy coming to work, build lasting relationships, and feel proud of the difference they make every day.

SUMMARY:

The Loan Collateral Specialist must have a thorough understanding of most types of loans and other related requirements and can independently act to meet those requirements. Gathers, compiles, and evaluates information, as well as obtains documents necessary to remove collateral exceptions and file liens. Works under minimal supervision while supporting the Commercial and Retail Banking functions. Must have a thorough understanding of regulatory requirements and legal requirements related to loans.

PRIMARY DUTIES/RESPONSIBILITIES:

• Provides a high level of customer service when responding to Commercial Officers as well as Retail front-end staff.
• Gathers and evaluates post close documentation including but not limited to trailing items regarding Lender title policies, insurance documentation, releases, etc.
• Reviews tax returns, financial documentation, and collateral information to satisfy loan exceptions.
• Scans and indexes all loan document types to Synergy.
• Proactively resolves Commercial and Retail collateral exceptions as well as other types of exceptions.
• Sets up collateral tracking.
• Quality Control review of all newly booked loans and renewals.
• Assists with tracking flood and hazard insurance and force placing. Contacts insurance companies for Evidence of Insurance to clear exceptions.
• Files documents to perfect all collateral types such as lien entries, UCC-1 forms, UCC continuations, mortgage/deed of trust documentation using E-file or mailing real property documents to appropriate county and state.
• Mails adverse action and collection letters to applicants and clients.
• Processes requests for verification of deposit and other credit inquiries.
• Provides internal and external customer service from direct, emailed, fax, or phone requests. This includes research and response in a timely, positive and professional manner.
• Must display a pleasant and friendly attitude, project sensitivity towards customers and fellow employees, and maintain a neat and clean professional appearance.
• Performs other related duties as assigned.