Loan Officer

The Loan Officer is an outside salesperson, whose primary duty is to facilitate the sales and processing of mortgage loan packages within the scope of company policies and procedures, as well as state and federal law governing residential mortgage lending. Employee will devote at least fifty-one percent (51%) or more of Employee’s work time engaging in “outside sales activities.”

Key Duties and Responsibilities

• Meeting with customers and prospective customers to sell mortgage loan packages.
• Originating Employee’s own sales by contacting prospective customers and developing and maintaining referral sources.
• Work closely with originating loan officer(s) and loan processors to verify applications for completeness, collect credit information and all necessary documentation, and follow up on underwriting conditions.
• Making personal calls on real estate agents and brokers, financial advisors, and other potential referral sources to develop borrower leads.
• Writing sales reports, planning itineraries, and engaging in marketing and promotional activities in support of Employee’s own sales.
• Engaging in all activities in a manner consistent with Employee’s obligations to customers and in accordance with company policies, procedures, and state and/or federal regulatory agencies.
• Working hours consistent with Employee’s obligations to customers given the flexibility Employee has in setting his/her own working hours and schedule.
• Remain current on changes within the legal, regulatory, economic, and technology environments which may affect real estate lending, standard loan products and underwriting guidelines.

Support Duties

• Obtain credit information and other necessary documentation for the loan sales initiated or negotiated during outside sales activities. Assure proper procedures are followed for pre-qualifying clients.
• Verify applications for completeness, conduct credit investigations, determine credit worthiness and debt ratio documentation for the loan sales initiated or negotiated during outside sales activities.
• Take all action necessary for loans to meet all requirements set forth by the appropriate federal, state and/or regulatory agencies.
• Remain current on changes within the legal, regulatory, economic, competitive and technology environments which may affect real estate lending and on Company Policies, standard loan products and underwriting guidelines.

Processing Duties

• Responsible for the completion of a residential loan application for each mortgagor.
• Obtain all supporting documentation required to process the loan application and obtain underwriting approval.
• Work closely with Company’s loan processors and make every effort to keep processors informed of any action taken by Employee that affects the loan file.
• Promptly bring to the attention of Company any information known to Employee that could be expected to be a relevant consideration in Company’s decision to close a loan.

Knowledge, Skills, & Abilities

• Ability to multi-task: maintaining a work pace conducive to the number of loans in process, using strong organization and prioritization skills to meet deadlines.
• Ability to analyze and solve problems under pressure of critical timelines.
• Computer literate with proficiency in Microsoft Office Suite applications such as Word and Excel.
• Ability to quickly learn new mortgage lending/processing systems related to job duties.
• Build and maintain positive relations with all construction lending team members, and co-workers in other departments.

Qualifications

• Must be actively and appropriately licensed as a Loan Officer and possess National Mortgage Licensing & Registry (NMLS) registration.
• Minimum of at least FIVE (5) years of experience in the mortgage field/ loan origination is required.
• Strong pipeline skills, with an ability to prioritize complex diversified responsibilities and multi-task in a fast-paced environment.
• Knowledge of federal and state fair lending requirements.
• Excellent interpersonal and communication skills (verbal and written) with strong customer service.
• Ability to use deductive reasoning.
• Working knowledge of Encompass.
• Proficient computer skills, especially Microsoft Office (Word, Excel, and Outlook) and Internet applications.
• Self-starting, self-reliant, highly motivated, and dependable.
• Technologically savvy and comfortable learning new computer systems and programs.
• Ability to adapt to changing environments, situations, and job responsibilities.
• Ability to work flexible hours and overtime, if needed.
• Strong moral compass with high standards for workplace integrity.

Education & Experience

Minimum five (5) years mortgage experience preferred. Associates/Bachelor’s degree, or relevant work experience. Working knowledge of residential mortgage originations.