Loan Operations Specialist

· Process and review loan documents to ensure accuracy and completeness in accordance with internal policies and regulatory requirements.

· Enter and maintain loan data in the core banking or loan origination systems.

· Perform quality control checks on loan files to verify compliance and documentation accuracy.

· Support post-closing functions, including booking, funding, and file storage.

· Handle loan payments, payoffs, extensions, and modifications as needed.

· Respond to internal and external inquiries related to loan status, documentation, and servicing.

· Monitor insurance and collateral requirements to ensure ongoing compliance.

· Assist with periodic audits, exams, and loan portfolio reviews.

· Maintain confidentiality of sensitive borrower and financial institution information.

· Collaborate with loan officers, credit analysts, and customer service staff to resolve discrepancies or issues.

· Conducts daily operation in accordance with the laws, regulation, policies, procedure, and expectations of the Bank. Compliance will be recognized as part of the period performance review; noncompliance may result in disciplinary action, up to and including termination of employment.

· High school diploma or equivalent required; Associate or Bachelor’s degree in Business, Finance, or related field preferred.

· 2+ years of experience in loan operations, loan servicing, or a related financial services role.

· Familiarity with lending regulations such as RESPA, TILA, HMDA, and other applicable compliance standards.

· Experience with loan origination systems and banking software (e.g., Fiserv, Jack Henry, Encompass, or similar).

· Strong attention to detail, organizational, and time management skills.

· Excellent communication skills and ability to work in a team-oriented environment.