Loan Operations Success Manager
About Us: NEWITY is America's source for small business capital. We’re building the latest software that is AI native, creating automated workflows with proprietary data sources delivering industry leading outcomes for our financial institution partners. As part of this enterprise technology suite, we will create a continuous loan-monitoring platform delivering value added outcomes to our partner financial institutions that automates covenant tracking, collateral monitoring, financial-statement collection, exception handling, and borrower engagement across SBA and commercial loan portfolios. Achieving our vision requires more than ambition. It demands resilience, collaboration, accountability, professionalism, and a relentless drive to improve. Our culture moves fast, fosters excellence, and rewards those who lean in. It’s not for everyone, but if you’re energized by challenge, motivated by impact, and ready to grow alongside teammates who share your commitment, there’s no better place to build your career.
Job Summary: We’re seeking a commercial loan-operations and servicing expert ready to shape how this work gets done. In this forward-deployed role, you’ll engage with our GTM team to support design partnerships and sales, partner with our product team to bring subject matter expertise to the product strategy, embed with each bank, configure the platform to its workflows, lead successful launches, and use customer insights to improve the entire process. Your edge is domain credibility. You understand loan servicing, monitoring, data sources, operational requirements and regulatory realities, and can speak the language of bank operators and leaders. You’re also technically fluent enough to configure software, work with data and integrations, and troubleshoot rollouts. This non-coding role blends subject matter expert, solutions engineer, and GTM influence.