Loan Outreach and Compliance Officer

Summary Purpose for the Position

The Loan Outreach Officer is responsible for outreach related to the Enterprise Center’s business lending (and residential/consumer lending, where applicable) programs and will assist lending staff as needed.

Requirements (Education, Experience, Certification, Knowledge, Skill)

Bachelor’s degree and at least three years of experience in non-profit housing, banking or other areas of business finance (or residential/consumer finance, where applicable).

Advanced knowledge of the principles and practices governing business lending (and residential/consumer lending, where applicable) and understanding the principles and methods of financing small business.

Ability to read, analyze and evaluate credit histories, financial statements, loan documents and apply this information critically to loan applications.

Ability to apply knowledge of PathStone’s goals and mission to micro enterprise and small business programs (and residential/consumer lending, where applicable) and to advocate for policy positions which benefit PECI’s clients.

Ability to work with a team of small business lenders (and residential/consumer lenders, where applicable) and provide technical supervision about mortgage lending to the home buyer staff at PathStone.

Work may require evening, night or weekend assignments on occasion.

Expert written and verbal skills.

Spanish communication skills will be a plus.

Position Responsibilities

Outreach, coordination, and administrative support for the Enterprise Center’s business lending (and residential/consumer lending, where applicable) programs, working closely with referral partners and community organizations.

Analyzing financial statements and projections and performing credit underwriting on loan applications.

Reviewing credit history, collateral, personal financial statements, and proposed uses of funds.

Preparing credit memoranda for presentation to the Loan Committee to recommend acceptance or denial of loan requests.

For residential/consumer loans: processing, underwriting, and monitoring regulatory compliance in accordance with TILA, RESPA, and other applicable mortgage lending regulations; maintaining working knowledge of mortgage lending software; and ensuring state mortgage loan originator (MLO) licensure/registration (NMLS) remains active and up to date.

Coordination of loan closings.

Servicing of the loan portfolio, including but not limited to review of collateral and updating of lien filings.

Post loan technical assistance to small business clients, and referrals to BDOs or external Business Support Service organizations, where applicable.

Collection efforts on delinquent accounts, including timely outreach to borrowers regarding past-due payments, negotiating repayment or workout arrangements, documenting all collection activity, and escalating unresolved or seriously delinquent accounts to the Lending Director for further action, up to and including referral for legal collection.

Transportation Requirement

Position requires automobile, driver’s license and insurance.