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Loan Processor - Consumer Direct

Open 27d

Summary

Processes mortgage loans after conditional approval, clears borrower conditions, and ensures compliance using Encompass, while coordinating with teams and third parties.

The Federal Savings Bank (“TFSB”) is actively searching for an experienced mortgage loan processing professional to support our Consumer Direct team. This position is responsible for processing of loans after conditional approval, communicating with borrowers to clear conditions, contacting third parties, and resubmitting to Underwriting.


Preference for qualified applicants located in Pacific time, however all applicants residing in the United States are encouraged to apply. Evening or weekend hours may be required based on the needs of the business.


Duties and Responsibilities:

  • Assume full ownership of loan files in your pipeline
  • Daily utilization of Encompass loan origination system
  • Set and maintain proper expectations with all parties on the loan file
  • Analyze package for completeness to ensure loan file meets investor guidelines
  • Clear loan conditions and communicate effectively with Sales, Processing, and Underwriting teams
  • Order 3rd party items, review & analyze title for all requirements and address any issues, insurance coverage for borrower
  • Maintain loan file compliance while managing pipeline as various volume levels
  • Work effectively under specific time constraints and meet end-of-month deadlines
  • Complete Bank's customer service training and apply to everyday communications with borrowers and mortgage bankers

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