Loan Servicer II
Summary
Processes and manages commercial and residential loan accounts, including payments, escrow, and foreclosure tasks, while providing client support in a hybrid Seattle office.
POSITION DESCRIPTION
The Loan Servicer II provides superior quality service to loan clients. Responsibilities include loan payment processing for commercial and residential loans, including but not limited to: loan account maintenance, management of escrow for property taxes and insurance payments, reserve account analysis, interest rate change notifications/modifications, and payoff processing to include releases reconveyances and UCC filings and terminations. Duties may also include investor remittance and participation loan setup and reporting, loan modifications, delinquent loan and foreclosure maintenance on various networks, and managing a tracking system for restructured loans. In addition, the Loan Servicer II must have the ability to provide prompt, accurate verbal and written communications to all bank clients on the status of their loan account. This position requires a high level of superior quality service and troubleshooting skills in order to effectively maintain client and teammate relationships. The Loan Servicer II position must have the ability to work well under pressure in a fast-paced environment.
This position requires the ability to work out of our Administrative office in Seattle during the initial training period and then on a rotating basis.