Loan and Title Specialist

Bergstrom Genesis of Appleton

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

What You'll Do

• Loan Processing: Prepare and process loan applications, ensuring accuracy and compliance with all regulations and company policies.

• Title Management: Handle all aspects of vehicle titling, including preparing and submitting title applications, resolving any title-related issues, and coordinating with state agencies.

• Guest Interaction: Work directly with guests to explain financing options, answer questions, and provide support throughout the loan and title process.

• Compliance: Ensure all paperwork and documentation meet state and federal regulations, including privacy laws, credit application policies, and finance disclosures.

• Documentation: Maintain accurate records of all loan and title transactions. Prepare reports and reconcile accounts as needed.

• Collaboration: Work closely with the sales and finance teams to provide a seamless experience for our guests. Communicate effectively with financial institutions to manage loan approvals and funding.

Schedule: Monday-Saturday (5-day work week)

• Monday–Thursday: Shifts scheduled between 8:00 AM – 7:00 PM
  • 2 early shifts / week (8:00 AM – 5:00 PM)
  • 2 late shifts / week (10:00 AM – 7:00 PM)
• Friday: 8:00 AM – 6:00 PM
• Saturday: 8:00 AM – 5:00 PM
  • Scheduled 2 Saturdays per month, with one weekday off during those weeks

Salary pay of $42,000-$50,000/year based on relevant experience.

What We're Looking For

• Experience: Previous experience in automotive finance, loan processing, or title management is preferred.

• Knowledge: Strong understanding of loan processing procedures, title regulations, and automotive sales processes.

• Attention to Detail: Exceptional attention to detail and organizational skills. Ability to manage multiple tasks simultaneously.

• Guest Service Skills: Excellent communication and interpersonal skills with a focus on delivering exceptional service.

• Technical Skills: Proficiency with finance and title software, as well as standard office applications (e.g., Microsoft Office).

• Education: High school diploma or equivalent is required. Additional certification in finance, accounting, or a related field is a plus.