Lobby Services Associate - 8 hr Per Diem - Variable shifts - Marina Hospital

Job Description

Cedars-Sinai Marina del Rey Hospital and its staff aim to exceed the expectations of our patients, their families and the community with a service-oriented attitude. We seek excellence, courtesy, teamwork, respect, communication and enthusiasm in our future colleagues. If you are looking for exciting career opportunities with growth potential, come and join the team at Cedars-Sinai Marina del Rey Hospital!

Under general supervision, the Lobby Services Associate performs a full range of customer service duties to ensure visitors are greeted warmly and provided with all necessary information for an optimal patient and visitor experience. This includes managing wayfinding, screening for health and safety compliance, processing visitor information, and escorting patients as needed. The role involves collaboration with multiple departments, maintaining a clean and welcoming environment, supporting communication between medical staff and families, and ensuring patient confidentiality in accordance with HIPAA.

Qualifications

Education

• High School Diploma/GED - minimum

Experience

• 1 year Customer service and/or front desk experience. - minimum
• 3 years Customer service and/or front desk experience. - preferred

Licenses and Certifications

• No license or certification required