Local Service Specialist
POSITION SUMMARY
Drive a truck with a capacity of at least 26,000 pounds Gross Vehicle Weight (GVW). Required to install propane tanks and deliver propane to residential and commercial customers in a safe and efficient manner. Requires a class A or B commercial drivers' license (depending on position) with HAZMAT and Tanker endorsements.
ESSENTIAL FUNCTIONS – ALL DRIVER POSITIONS
Essential Functions Statement(s)
- Check vehicles pre and post trip to ensure that mechanical, safety, and emergency equipment is in good working order (DVIRs).
- Maneuver trucks safely into loading or unloading positions and check that vehicle and loading equipment are properly positioned.
- Collect delivery instructions from Dispatch, verifying instructions and routes.
- Maintain logs of working hours and vehicle service or repair status, following applicable state and federal regulations.
- Report and document vehicle defects (DVIR), accidents, traffic violations, or damage to vehicles to your supervisor.
- Drive trucks to weigh stations before and after loading as needed to comply with state and federal regulations.
- Safely drive trucks to transport and deliver products.
- Obtain receipts or signatures for delivered goods and collect payment for services when required.
- Operate equipment, such as Samsung tablets, Samsara Driver App (Global tracking and electronic driver logs), Cargas, and cell phones, to exchange necessary information with dispatch, supervisors, or other drivers.
- Perform basic vehicle maintenance tasks, such as adding oil, fuel, or radiator fluid, changing fuses or lights.
- Collect bills of lading (If applicable) or shipping papers and submit them to the office.
- Check all load-related documentation to ensure that it is complete and accurate.
- Read and interpret directions and maps to follow vehicle route issued by Dispatch.
- Safely load and unload trucks, or help others with loading and unloading, operating any special loading-related equipment on vehicles, and using other equipment as necessary.
- Follow appropriate safety procedures for transporting dangerous goods.
- Immediately report truck maintenance issues to your supervisor.
- Maintain a clean and tidy work area at all times.
- Wear all required Personal Protective Equipment (PPE).
- Perform emergency roadside repairs, such as changing tires or installing light bulbs, tire chains, or fuses.
- Obtain and maintain required CETP certification through the Propane Education & Research Council and Texas Railroad Commission certification (if based in Texas).
- Daily interaction with customers, providing exceptional customer service by supplying service information and answering inquiries.
- Safely secure various sizes of propane tanks from 20lbs to 10,000 gallons for transport.
- Check conditions of trailers after contents have been unloaded to ensure that there has been no damage.
- Remove debris from loaded trailers.
- Full installation and/or tank swap out for customers as needed.
- Perform basic plumbing tasks for installation or swapping of tanks.
- Perform duties on frac sites while following the rules of each location.
- Safely operate crane in accordance with OSHA regulations.