Local Supervisor Front End
It's fun to work in a company where people truly BELIEVE in what they're doing!
Purpose of the jobSupervises Frontline Operations to ensure optimal customer service levels are achieved and ensuring that policies and procedures are adhered to.
Minimum Requirements
Grade 12 / Matric (Advantageous)
Minimum of 2 years cashier related work experience
Computer literate – MS Office
Competencies
Willing and able to work retail hours.
Monitor and develop other’s performance
Sense of urgency
Customer Minded
Sense of urgency
Team Player
Communication
Execution Process Instruction
Customer Orientation
Time Management
Ethical Behavior
Flexibility
Key Responsibilities
Prompt response to queries from cashier
Authorize transactions according to laid down procedures
Manage queues at checkouts
Ensure that hygiene, housekeeping and safe working standards are maintained
Ensure that security procedures are adhered to
Approach and advise customers in a professional manner
Prevent wastage/shrinkage/damages
Communicate effectively with employees, management, customers and suppliers
Manage employees to ensure standards are maintained by competent, motivated employees
Ensure that all administration is completed accurately and timeously, e.g. scheduling of staff
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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