Localization Vendor Manager (Onsite)
Summary
Star7 Group is looking for a highly
organized and detail-oriented Localization Vendor Manager / Recruiter / HR
Generalist to source, onboard, and manage translation vendors, freelance
linguists, and localization specialists. In this role, you will play a key part
in building and maintaining a high-quality localization talent pool while
ensuring smooth operations across recruitment, contract negotiations, and
vendor performance management. If you have experience in vendor management,
localization workflows, and talent acquisition, this is a great opportunity to
make an impact in a fast-paced, global environment.
Key Responsibilities
· Vendor & Freelancer
Management
o Identify, recruit, and onboard translation vendors, freelance
linguists, and language service providers (LSPs).
o Negotiate contracts, rates, and service agreements with vendors.
o Maintain strong relationships with vendors and freelancers to
ensure quality and efficiency.
o Monitor vendor performance based on key metrics (quality,
turnaround time, cost-effectiveness).
o Address vendor concerns, resolve disputes, and ensure compliance
with SLAs.
· Recruitment & HR
Support for Localization Talent
o Manage hiring processes for in-house linguists, localization
project managers, and quality reviewers.
o Develop job descriptions and coordinate with HR and TA to source
candidates.
o Screen, interview, and assess candidates based on appropriate
skills.
o Oversee onboarding and training for new hires and vendors.
o Support HR-related processes such as contract renewals, compliance
checks, and payment coordination.
· Process Optimization &
Workflow Management
o Implement best practices for vendor selection, onboarding, and
performance tracking.
o Maintain and update vendor databases, contracts, and payment
records.
o Work closely with localization project managers to match the right
vendors to specific projects.
o Identify and onboard vendors for new languages or specialized
content needs.
· Quality Control &
Compliance
o Ensure vendors meet quality standards through periodic
evaluations.
o Collaborate with linguistic reviewers to gather feedback and
improve vendor performance.
o Ensure compliance with data security, confidentiality, and
regulatory requirements.
· HR, Financial &
Administrative Support
o Assist with HR-related tasks for in-house localization employees,
such as contract renewals, and payroll documentation.
o Address queries related to HR policies, benefits, and company
procedures for localization team members.
o Manage vendor invoices, track payments, and coordinate with
finance teams.
o Monitor localization budgets and ensure cost-effective vendor
management.
o Generate reports on vendor performance, costs, and hiring trends.
Skills, Experience
& Qualifications
· 5+ years’ experience in localization vendor management,
recruitment, or HR support.
· Strong negotiation and relationship management skills.
· Experience with HR software, applicant tracking systems (ATS), and
vendor management tools.
· Understanding of localization workflows and language quality
assurance.
· Excellent communication skills for working with diverse linguistic
and cultural backgrounds.
· Ability to manage multiple vendors and recruitment processes
simultaneously.