Location Collections Manager-RELATIONSHIP BANKING GROUP-Recovery Common Cost Allocation - CV,CE & SA

Grade-M3/M4

Role- Location Collection Manager-

Job Descriptions:

· Taking day-to-day collection status as well as taking end status of the cash deposited collected on day.

· To be a part of Collections team and able to handle more than 8k Live APACs and looking after entire Collection needs of Location.

· Candidate should be capable to handle team of more than 30 to 35 people.

· Implementing collection strategy, techniques & procedures for collections and help to credit to minimize risk.

· Reviewing the collections strategy regularly and training the team to ensure that the collection techniques change with the change in the legal and socioeconomic situation.

· Appointing and managing channels like in-house collection FRE and repossession agencies for collection & repossession of the financed assets from the delinquent customers.

· Formulating long term/short term strategic plans to enhance collection operations.

· Coordinating through it the Customer data/interaction update, payment/ purchase history, agency performance indicators/ monitoring, agency billing/ payments, receipt book details etc.

Job Requirements:

· Graduate / Post Graduate – MBA.

· Minimum 7 – 10 years of experience in Retail Assets ( preferably in Collection )

· Excellent written & oral communication skills

· High energy and drive

Hands-on experience of MS Office and Mail Management.

Personality Traits:

· Emotional stability

· Enthusiasm, Self-Motivated.

· Tough-mindedness

· Compulsiveness

· Conscientiousness