Site Manager – Dermatology Practice

Full-Time | Leadership Opportunity

Our growing dermatology practice is seeking an experienced and motivated Site Manager to lead daily office operations and support a high-performing team dedicated to exceptional patient care. This role is ideal for a strong healthcare leader who thrives in a fast-paced environment, values accountability, and is passionate about creating an outstanding patient experience.

The Site Manager will report directly to Upper Management and play a critical role in maintaining operational excellence, team performance, and overall office success.

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Responsibilities

Leadership & Team Management

• Lead and support front office and clinical support staff
• Foster a positive, professional, and team-oriented culture
• Assist with hiring, onboarding, training, scheduling, and staff development
• Hold team members accountable to office workflows, policies, and service standards
• Conduct team meetings and provide ongoing coaching and performance feedback

Office Operations

• Oversee daily clinic operations to ensure efficiency and organization
• Monitor patient flow, scheduling, and overall office productivity
• Ensure compliance with HIPAA, OSHA, and company policies
• Maintain a clean, professional, and patient-focused environment
• Identify operational challenges and implement effective solutions

Patient Experience

• Ensure patients receive excellent customer service from check-in to check-out
• Address escalated patient concerns professionally and promptly
• Support initiatives that improve patient satisfaction and online reputation

Administrative & Financial Oversight

• Assist with scheduling optimization, collections, and operational reporting
• Monitor office supplies and inventory management
• Track office performance metrics and communicate updates to upper management
• Support implementation of company initiatives and operational goals

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Qualifications

• 3+ years of medical office management or healthcare leadership experience required
• Dermatology or specialty practice experience preferred
• Strong leadership, communication, and organizational skills
• Ability to multitask and problem-solve in a fast-paced environment
• Experience with EMR systems and medical office operations
• Professional, dependable, and team-oriented mindset

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What We’re Looking For

The ideal candidate is:

• A confident and approachable leader
• Highly organized and detail-oriented
• Passionate about patient care and team development
• Accountable, proactive, and solutions-focused
• Able to maintain professionalism under pressure

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Benefits

• Competitive salary commensurate with experience, with bonus potential available
• Paid time off and holidays
• Health benefits
• Employee discounts on products and services
• Opportunities for growth and advancement

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Schedule

• Full-time
• Monday–Friday
• Occasional flexibility based on practice needs

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If you are a motivated healthcare professional looking for a leadership opportunity within a growing dermatology practice, we would love to hear from you.

Apply today to join our team and help lead an exceptional patient experience.