Lodge Front Desk Day Position $15

Department: Silver Mountain Lodge

Job Title: Day shift

Workdays/Hours: 6am-2pm, 8am-4pm, 12pm-8pm. Weekends and holidays required.

Classification: Hourly, non-exempt

Job Description:

Responsible for Internal/External phone calls and guest service

Essential Duties and Responsibilities:

• Check guests in and out of rooms and help with any issues they may have
• Get packages ready for check in
• Answer internal/External calls from guests needing supplies or wanting to make a reservation.
• Restock supplies at the front desk, lobby and gift shop, notify manager of supplies needed.
• Resolve problems arising from guest complaints, reservation and room assignment activities.
• Provide feedback to the other shifts and supervisor/manager.
• Such other appropriate duties as may be required.