Lodge Housekeeper

POSITION SUMMARY: Responsible for cleaning, maintaining, and stocking guest rooms and assigned areas of the Hotel or Lodge. This position ensures guest rooms, linen rooms, supply areas, and assigned public areas are clean, properly stocked, and maintained to provide a welcoming and comfortable guest experience.

ESSENTIAL DUTIES: Specific areas of responsibility including but not limited to:

• Clean and maintain guest rooms and assigned areas of the Hotel or Lodge, including floors, carpets, furniture, fixtures, glass, mirrors, appliances, bathrooms, and vanity areas.
• Strip beds and remake them with fresh linens; replenish towels, linens, amenities, and other guest room supplies.
• Remove trash and debris, empty wastebaskets and ashtrays, and transport trash and dirty linen to designated areas.
• Pack and deliver guest room amenities and supplies to hotel floors; stock and maintain linen rooms and supply rooms.
• Perform assigned floor care and area cleaning, including scrubbing, waxing, stripping floors, sweeping stairwells and parking lots, and cleaning rugs, carpets, upholstery, and draperies as needed.
• Respond promptly and professionally to guest requests, including delivering requested items such as blow dryers, irons, ironing boards, rollaway beds, extra towels, and other supplies.
• Inspect guest rooms and assigned areas for maintenance needs; assist with minor maintenance such as changing light bulbs and unplugging toilets, and report concerns requiring further attention to the Housekeeping Shift Supervisor.
• Report, properly tag, and deliver lost and found items to the Housekeeping Shift Supervisor for storage.
• Take responsibility for an assigned pass key during the shift and return it to the appropriate person at the end of the shift.
• Follow all safety, sanitation, and security procedures while maintaining a professional, courteous, and guest-focused attitude.
• Assist with special projects and perform other duties as assigned.