Lodge Manager

Belmond Safaris is looking for a fixed term Lodge Manager to join our team

Purpose of the Job

The Lodge Manager is responsible for maintaining the smooth operation of the Safari Lodge and to provide leadership to staff, maintain lodge facilities and provide a high level of luxury hospitality.

Main Duties & Responsibilities

• Ensure supervision of room allocations, smooth check in and check out and that all special requirements have been noted and actioned

• Be the guardian of the standards and to maintain standards of the Company in keeping with Belmond and LQA standards.

• Work alongside the Kitchen team to ensure high standards of food quality and offering during each meal period.

• Host guests during meals as and when required.

• Ensure proper stock rotation across all departments using expiry dates and being mindful of stock levels to avoid necessary ordering or expenditure.

• Ensure proper stock rotation across all departments using expiry dates and being mindful of stock levels to avoid necessary ordering or expenditure.

• Ensure all guest reports, dockets and correspondence is completed accurately and punctually.

• Ensure on-the-job training is conducted with employees to maintain standards as well as areas identified for improvement through observations and guest feedback.

Requirements

• Diploma in Hospitality Management, Tourism or equivalent

• A minimum of 3 years experience in a managerial or similar role

• Good English communication skills.

Benefits

At Belmond Safaris, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive basic salary and benefits
• Loyalty and recognition rewards programs
• Employee Assistance & Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.