Logistic Executive 物流專員

工作職責

• 根據客戶訂單協調運輸安排，並優化產品交付流程。
• 準備交付相關單據，包括送貨單和運輸標籤。
• 及時、準確地處理貨物運送、交易記錄輸入及發票開立工作。
• 審核銷售單、運費及附加費，確保計費準確無誤；如需修正，及時與客戶服務部門溝通協調。
• 管理發票分發，並妥善保存相關單據記錄。
• 依公司流程及核准要求，處理產品退換貨及發票作廢事宜。
• 每月核對物流服務商提供的運輸及運費帳單。
• 與承運商協調，取得並彙總危險品運輸許可證。
• 支援庫存管理工作，包括半年度庫存盤點以及第三方倉庫的月度庫存核對。
• 管理工廠備用金（小額現金），以及促銷贈品的庫存與分發。
• 監控倉庫出貨流程，並維護第三方倉庫內儲存產品的庫存記錄。
• 提供每日交付狀態報告，確保與客戶服務團隊保持及時溝通。
• 在必要時為其他物流專員提供支持，確保業務連續性。
• 參與運輸管理系統（TMS）相關活動、檢查及合規性工作。
• 支援持續改善項目，並完成運輸經理指派的其他任務或項目。
• 運輸管理系統（TMS）相關職責：

o 支援TMS檢查、會議及糾正措施的落實。
o 執行並維護TMS各項計畫與措施。
o 監控並確保符合TMS的相關要求與標準。
o 支援運輸安全與營運績效的持續改善。

工作環境與背景

• 在擁有超過30年營運經驗、配備現代化生產及倉儲設施的製造基地工作。
• 與當地約10家運輸服務商保持日常溝通，協調產品交付及物流相關事宜。
• 在符合TMS要求及運輸安全標準的前提下進行工作。
• 工作節奏快，要求具備優秀的協調、溝通及問題解決能力；需依據TMS法規管理承運商的運輸事務。

職位責任

• 確保客戶訂單得到及時、準確的處理，並協調產品交付以滿足客戶需求。
• 向經銷商及客戶開立發票，確保每月銷售交易及帳單記錄準確無誤。
• 核對並調節每月運費及運輸發票，確保成本準確且符合合規要求。
• 支援並落實「運輸安全管理」（SMT）相關要求，包括編製及維護必要的文件資料。
• 優化內陸運輸安排，實現高效率、經濟且可靠的產品交付。
• 與客戶服務部門、運輸服務商及內部相關方緊密合作，確保物流運作順暢，提升顧客滿意度。
• 參與持續改善項目，致力於提升物流效率、服務品質及營運績效。

ACTIVITIES

• Coordinate transportation arrangements and optimize product deliveries based on customer orders.
• Prepare delivery documentation, including delivery notes and shipping labels.
• Process goods dispatch, posting transactions, and invoice issuance in a timely and accurate manner.
• Review sales orders, freight charges, and surcharges to ensure billing accuracy and liaise with Customer Service on any required corrections.
• Manage invoice distribution and maintain proper documentation records.
• Handle product returns, exchanges, and invoice cancellations in accordance with company procedures and approval requirements.
• Verify transportation and freight invoices from logistics service providers on a monthly basis.
• Coordinate with transporters to obtain and consolidate permits for dangerous goods transportation.
• Support inventory management activities, including semi-annual stock counts and monthly inventory reconciliation for third-party warehouses.
• Manage plant petty cash and promotional giveaway inventory and distribution.
• Monitor warehouse dispatch activities and maintain inventory records for products stored at third-party warehouses.
• Provide daily delivery status reports and ensure timely communication with Customer Service teams.
• Act as backup support for other Logistics Executives when required to ensure business continuity.
• Participate in Transport Management System (SMT) activities, inspections, and compliance requirements.
• Support continuous improvement initiatives and perform other duties or projects assigned by the Transport Manager.
• Transport Management System (SMT) responsibilities:

o Support TMS inspections, meetings, and corrective actions.
o Execute and maintain TMS programs and initiatives.
o Monitor and ensure compliance with TMS requirements and standards.
o Support continuous improvement of transportation safety and operational performance.

CONTEXT AND ENVIRONMENT

• Work with around Established manufacturing site with over 30 years of operational experience and modern production and warehouse facilities.
• Regular interaction with local transport service providers to coordinate product deliveries and logistics activities.
• Operates in compliance with SMT requirements and transportation safety standards.
• Fast-paced environment requiring strong coordination, communication, and problem-solving skills. 10 local suppliers and arrange transportation affairs under SMT regulations for transporters.

ACCOUNTABILITIES

• Ensure timely and accurate processing of customer orders and coordinate product deliveries to meet customer requirements.
• Issue invoices to distributors and customers, ensuring the accuracy of monthly sales transactions and billing records.
• Verify and reconcile monthly freight charges and transportation invoices to ensure cost accuracy and compliance.
• Support and maintain compliance with the Safety Management of Transport (SMT) requirements, including preparing and maintaining relevant documentation.