Logistics / Admin Operations Coordinator
This is a remote position.
We are hiring a proactive, highly organisedLogistics and Admin Operations Coordinatorto manage day-to-day operations, coordinate orders and deliveries, support company systems, and solve problems independently.
Candidates must be available to work a full8-hour shift, either:
This role is ideal for someone who is tech-savvy, detail-oriented, dependable, and confident managing multiple responsibilities without constant supervision.
Requirements
Key Responsibilities
Coordinate orders from purchase through fulfilment and delivery
Communicate with customers, suppliers, warehouses, shipping carriers, and internal teams
Track shipments, follow up on delays, and resolve delivery or logistics issues
Manage invoices, subscriptions, purchase orders, sales orders, and operational reports
Maintain accurate customer, order, inventory, and shipping information across company systems
Troubleshoot technical and operational problems independently
Create and maintain templates, forms, documentation, reports, and workflows
Follow up consistently to ensure tasks are completed and nothing is missed
Assist with customer onboarding and post-sale operational requirements
Identify inefficiencies and help improve company processes and automations
Support management with reports, research, data entry, and special projects
Handle sensitive company and customer information professionally and confidentially
Required Skills and Capabilities
Excellent problem-solving and critical-thinking skills
Strong logistics, coordination, and follow-up abilities
Highly organised, accurate, and detail-oriented
Able to manage multiple tasks, deadlines, and priorities
Confident working independently and taking full ownership of responsibilities
Strong written and verbal communication skills
Tech-savvy, resourceful, and able to learn new systems quickly
Comfortable working with spreadsheets, reports, databases, and online platforms
Able to investigate issues, find solutions, and communicate clear updates
Reliable, responsive, and available during required USA working hours
Benefits
Experience with the following is a strong advantage:
Zoho applications, including CRM, Books, Inventory, Analytics, WorkDrive, Forms, Flow, People, Sign, SalesIQ, and related integrations
Shopify and e-commerce order management
Shipping platforms, fulfilment systems, inventory management, and delivery coordination
Workflow automation and system integrations
Customer service or operations support
Reporting, data analysis, and process documentation
IMPORTANT: Only apply if you are available full-time, can work USA hours, and have the skills listed above.