Logistics Administrator
Summary
Tracks and traces freight loads, updates customer portals, and resolves logistics issues using AS400 and email for a transportation company.
An opportunity has opened up to work at Tri-National! We are a Transportation and Logistics company, an employer of choice with a family friendly culture and fast moving environment that is innovative and growing. As a Track & Trace Assistant you will support both our customer base and internal team. Working to provide exceptional customer service, track & trace loads, and efficiently manage daily functions vital to our growing operations. If you enjoy building and retaining relationships with customers, are proficient with data entry, and have an eye for details – this is the career for you!
Position is Monday-Friday 07:00am-4:30pm; requires working every 5th weekend
RESPONSIBILITIES:
- Monitor and maintain heavy email traffic
- Provide updates to customers via phone & email
- Track & trace a variety of loads
- Collaborate with internal department to resolve issues
- Enter and update load information into AS400
- Analyze weekly score cards
- Create weekly logistics reports
- Manage multiple customer web portals
- Assist with other requests made of the Operations Department