Logistics and Value Sales Coordinator (Onsite)

Role Summary

We are seeking a highly organized, articulate, and quick‑thinking professional to manage end‑to‑end operational logistics while driving sales conversion for our Mobile Truck Rental service. This hybrid role blends operational coordination with consultative sales, ensuring every booking is executed flawlessly while customers clearly understand the premium value of our door‑to‑door model.

Requirements

Key Responsibilities

A. Logistics & Operations Coordination

• Complex Job Management: Serve as the primary point of contact for all vehicle delivery and pickup operations, coordinating seamlessly with customers, drivers, and internal teams.
  

• Operational Scheduling: Plan and track driver assignments, vehicle movements, and customer bookings to guarantee timely service delivery and collection.
  

• Issue Resolution: Proactively manage delays, changes, and unexpected challenges by applying sound judgment and immediate solutions.
  

• System Management: Maintain accurate, real‑time updates in fleet management and booking systems to reflect operational status and job progress.
  

B. Value‑Based Sales & Customer Engagement

• Value Communication: Confidently articulate the benefits of our premium mobile rental model to prospective and existing customers.
  

• Premium Justification: Highlight how our door‑to‑door service saves time, fuel, and toll costs, reinforcing the value of our pricing.
  

• Sales Conversion: Handle inbound inquiries, convert warm leads into confirmed bookings, and identify upsell opportunities aligned with customer needs.
  

• Customer Experience: Deliver a consistently professional, positive customer journey from first contact through job completion.
  

Requirements

Essential Skills & Attributes

• Exceptional Communication: Fluent, persuasive verbal and written communication skills, with confidence in phone‑based interactions.
  

• Common Sense & Initiative: Strong practical judgment and ability to make fast, independent decisions in dynamic situations.
  

• Problem‑Solving: Highly organized with proven ability to resolve issues in fast‑paced, time‑sensitive environments.
  

• Tech Savvy: Comfortable with G Suite or Microsoft Office; quick to learn booking, dispatch, and fleet management systems.
  

Required Experience

• Sales Intelligence: Demonstrated ability to sell consultatively by articulating value and guiding customers toward solutions without aggressive tactics.
  

• Customer‑Facing Experience: Previous experience in high‑touch customer service or sales roles, ideally phone‑based.
  

• Coordination Experience (Preferred): Background in logistics, dispatch, operations support, or similar roles requiring complex, real‑time coordination.
  

Benefits

• Healthy, supportive, and conducive work environment (Great Place to Work™ Certified for five consecutive years!)
  
• Work with an innovative company delivering cutting-edge solutions across multiple industries
  
• Lead a team in a fast-paced, high-growth environment
  
• Competitive salary with opportunities for career advancement
  
• Collaborative, forward-thinking work culture
  
• 21 leave credits plus all client-based holidays
  
• HMO coverage with dependent benefits
  
• Exposure to world-class leadership from both local and international supervisors