Logistics Coordinator
Logistics Coordinator
Join our team and make a difference in the logistics industry!
We are looking for a dynamic and experienced Logistics order coordinator to join our team. In this role, you will be responsible for overseeing and optimizing the logistics operations for our clients, ensuring efficient supply chain management and delivery solutions.
Key Responsibilities
- Request and coordinate (ad hoc) transportation quotations from carriers, evaluate available options and support the selection of the most suitable solution based on operational and customer requirements.
- Manage customer orders in the customer's order management system.
- Maintain regular communication with customers and internal stakeholders, providing timely updates on shipment status and delivery progress.
- Identify, investigate and resolve delivery issues, escalate complex cases when required.
- Ensure accurate and timely updates in the systems and tracking tools.
- Prepare operational reports to support business monitoring.
Work conditions:
- The team provides 24/7 operational coverage, with colleagues working on a rotating shift schedule that includes morning, afternoon, and night shifts, covering both weekdays and weekends.
- Hybrid working model: Employees are required to work 2 days per week from the office, depending on the shift schedule, while the remaining days can be worked remotely from home.
Requirements
- Fluent English (written and spoken) is essential.
- 1–3 years of experience in logistics or customer service within a logistics environment.
- Excellent communication and stakeholder management skills.
- Strong organizational skills.
- Proactive problem-solving mindset with attention to detail.
- Ability to work independently while collaborating effectively within a team.
- Comfortable working in a fast-paced operational environment.
Preferred Qualifications
- Experience working with Transportation or Warehouse Management Systems
- Advanced knowledge of Microsoft Excel and the Microsoft Office suite.
- Experience with KPI reporting and shipment tracking tools.
What do we offer?
- Cafeteria HUF 500.000/year
- Yearly bonus scheme
- Medicover insurance
- Opportunity to be part of a great team and the world's leading logistics company
- Stability, career growth and a whole range of certified trainings
- Dog friendly office
- Friendly team and pleasant working environment
- Extra benefits (discounted fee for Life1 network, Praktiker, Alza, GreenGo discounts)
- The opportunity to learn something new, but also to ignite new ideas.
Workplace: Budapest, on site, hybrid