Logistics Coordinator
Summary
Coordinates logistics for payment hardware, handling inventory, shipping, and customer support in Phoenix for a global fintech POS provider.
The Company:
Windcave is a high-growth, innovative, global leader in payment technology delivering a range of secure solutions in E-commerce, Cashless Parking and Vending, and Retail Terminals to clients across the globe. Processing over US$70 Billion worth of transactions per year, we are one of the largest integrated POS terminal and e-commerce switching providers in Asia Pacific.
Headquartered in Auckland, New Zealand, we have an impressive global network operating out of 14 locations including the US, UK, Australia, Singapore and Canada.
The Role:
We are seeking applications from recent Graduates and students studying Supply Chain Management or Logistics to work full-time as a Logistics Coordinator at our regional office in Phoenix. The emphasis for this role is on Customer Support, Inventory Management, and Detail Orientation. This will be an on-site role based in Phoenix, AZ 85006.
Duties include, but not limited to:
- Providing first-level contact and problem resolution for inventory, administrative, and logistics issues
- Working closely with sales team members to coordinate shipping details for customers and tradeshows
- Demonstrating efficient work practices to ensure objectives and service level agreements (SLAs) are met
- Establishing high-quality relationships by effectively communicating with suppliers, partners and customers
- Detailed data entry in the ERP system
- Packing and dispatching shipping requests
- Managing inventory numbers and tracking for large ongoing orders with various partners
- Understanding core concepts of technology hardware logistics
- Dispatching domestically and internationally
About You:
To be successful in this role, you will ideally have:
- Legal right to work in the United States (no sponsorship)
- Microsoft Outlook and Office (Word & Excel)
- Keen sensitivity to incoming and outgoing supply needs
- Customer focus at heart with a positive and friendly 'can do' attitude
- Willingness and enthusiasm to learn new systems
- Ability to develop knowledge and apply new skills
- High commitment to focus and detail orientation
- Ability to take on ad hoc projects deemed necessary by management
- Proficient oral and written communication skills
- Ability to lift up to 25 lbs.
What's in it for you?
This is what you can expect working with us:
- Competitive salary with benefits including Medical, Dental, Vision, Life, and matching 401K
- Free parking
- A gateway to a promising and long-term career in one of the fastest growing payment solutions providers
- You will get all the training you require once hired and plenty of mentoring for your professional development
If you are looking for an exciting career with an organization that is experiencing tremendous growth and offers enormous career development opportunities, then we invite you to join us!