Logistics Customer Service Officer | East & West | Up to $2400

HRNET VENTURES PTE. LTD.

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Logistics Customer Service Officer | East & West | Up to $2400

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📍 Location

East / West

⏰ Working Hours

5-day work week
Monday to Friday
Office Hours

🌟 Benefits

AWS (13th Month Bonus)
Performance Bonus
Annual Salary Review
Medical & Dental Benefits
Annual Leave
Training & Career Development Opportunities
Stable MNC working environment

Key Responsibilities

Act as the primary point of contact for customers, handling enquiries related to orders, deliveries, and shipment status.
Process customer orders accurately and coordinate with internal teams to ensure timely fulfilment.
Liaise with warehouse, transport, and operations teams to ensure smooth execution of daily logistics activities.
Monitor shipments and proactively resolve delivery or service-related issues.
Prepare and maintain shipping documents, reports, and system records.
Handle customer feedback and complaints professionally while ensuring prompt resolution.
Coordinate with internal and external stakeholders to meet customer requirements and service levels.
Ensure compliance with company procedures and service standards.
Support continuous improvement initiatives to enhance customer satisfaction and operational efficiency.

Requirements

Diploma, NITEC, or equivalent qualification.
Minimum 1–3 years of customer service experience in logistics, warehousing, freight forwarding, or supply chain.
Fresh graduates with relevant internship experience are welcome to apply.
Good communication and interpersonal skills.
Proficient in Microsoft Office applications.
Strong organisational skills with excellent attention to detail.
Able to multitask and thrive in a fast-paced environment.
Customer-oriented, proactive, and a strong team player.

📩Apply Now

Send your resume (MSWord format) to:

📱 WhatsApp / Telegram: 8509 0409

Please include your availability, notice period and expected salary in your application.

Only shortlisted candidates will be notified.

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Annie Hoang(R25158747)

CREW by HRnet |HRnet Ventures Pte Ltd