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Logistics & Dispatch Coordinator Full-time | 20218

Summary

Coordinates freight dispatch by matching loads with truckers, tracking deliveries, and negotiating rates using CRM and AI tools.

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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Logistics & Dispatch Coordinator

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Logistics & Dispatch Coordinator to start immediately!

Duties and Responsibilities include but are not limited to:

  • Outreach & Communication: Cold and warm calls to truckers, plus handling inbound/outbound phone, SMS, and email. You'll introduce and explain the dispatch service and do repetitive follow-ups with truckers and brokers.

  • Dispatch & Coordination: Monitor dashboards for freight/load opportunities, coordinate and match loads with truckers, and contact brokers to negotiate rates on behalf of the truckers.

  • Scheduling & Tracking: Schedule pickups and deliveries (ensuring window accuracy), track driver availability/location/preferred lanes, and manage multiple drivers simultaneously.

  • System Management: Maintain and update CRM/tracking systems, operate internal AI/copilot dispatch tools, use automation tools (while maintaining human oversight), and keep communication records updated.


Required Tools:

  • Slack

  • Internal AI/copilot dispatch tools

  • Internal CRM/tracking systems

  • General automation tools

Qualifications:

  • Strong/native-level English fluency

  • Highly organized and able to multitask under pressure for time-sensitive operations

  • Tech-comfortable and highly adaptable to rapidly evolving tools and workflows.

  • Strong communication and customer service skills, with the ability to read between the lines during conversations.


Technical Requirements:

  • USB Headset with Noise Cancellation feature

  • Working Webcam

  • Computer with at least 1.8 GHz processor and at least 4GB RAM

  • Main Internet Service Speed: at least 25 Mbps cable connection

  • Backup Internet Service Speed: at least 10 Mbps

Benefits:

  • Performance Incentives

  • Job Security and Stability

  • Paid Training

  • Inclusive Culture

  • Upskilling Opportunities

  • 100% Work-From-Home

  • Exceptionally Supportive Team

  • Opportunities for Career Growth

  • Fun Work Environment

  • Holiday & Overtime Pay

Schedule: US work hours (40 hours per week, Full-time)

Location: 100% Remote

Salary Package: Up to ₱48,000/mo

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.

• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.

• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What this application asks

lever

Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn Profile URL

  • Current Monthly Salary/Compensation (USD)
  • Expected Monthly Salary/Compensation (USD)
  • Please record a 2–5 minute video or audio introducing yourself and highlighting your customer support experience. You may use WingIntro (https://www.wingintro.com/) or Loom (https://www.loom.com/) if WingIntro is unavailable. Ensure your recording is clear, completed in a quiet environment, and professionally presented. In your recording, please tell us what interested you in this role and why you want to join Wing, describe one significant improvement you made at a previous company that is relevant to this role, and share a difficult decision you had to make in a previous job, including the situation, your decision, and the outcome. Failure to submit this requirement may result in the disqualification of your application. Once completed, paste your WingIntro or Loom URL below.
  • Desired Compensation
  • Potential Start Date
  • Current Location
  • Have you held a formal Customer Support leadership role (e.g., Team Lead, Manager, Head of Customer Support))? choose one · optional
  • Website, blog, or portfolio: optional
  • Who referred you to this position? Enter their first and last name here. optional
  • Desired salary
  • What is your earliest start date?
  • Can you work weekends? choose one
  • What experience level do you have for this position? choose one · optional
  • How did you hear about this job? choose one · optional
  • Are you currently employed or working on any projects? choose one
  • If you are currently employed, what is your notice period? choose one · optional
  • Have you worked for Wing Assistant before? choose one
  • During what time of the day can you work? choose one
  • Wing Assistants are enrolled in a screen monitoring program for Quality Assurance purposes. Are you okay with this arrangement? choose one
  • Please upload a screenshot of your main internet download and upload speeds. You may use https://www.speedtest.net/ to test your connection. The screenshot should look as follows: https://imgur.com/BITfji6 upload
  • Please upload a screenshot of your backup internet download and upload speeds. You may use https://www.speedtest.net/ to test your connection. The screenshot should look as follows: https://imgur.com/BITfji6 upload
  • Please upload a screenshot of your computer specifications. The screenshot should look as follows: https://imgur.com/Rv1iOfL upload
  • Paste the link to the brief video introduction highlighting your experience and significant achievements. Failure to submit one will result to the disqualification of your application. written answer

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