Logistics Dispatcher

DGM is currently looking for motivated, self-starting team players who lead by example and are eager to learn and expand their minds alongside our ever-growing brand.

The Logistics Dispatcher is responsible for supporting daily transportation and logistics operations by coordinating driver schedules, assigning shipments, monitoring deliveries, and communicating with drivers, customers, and warehouse personnel. This role assists with route planning, shipment tracking, documentation processing, and transportation updates while ensuring compliance with safety, security, and regulatory requirements. The dispatcher works under close supervision and develops foundational skills in logistics coordination, transportation management, customer communication, and operational support in order to maintain efficient, accurate, and timely freight movement operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate inbound and outbound shipments with carriers, vendors, warehouses, and customers
• Schedule pickups, deliveries, and transportation appointments
• Track shipments and monitor delivery status to ensure on-time performance
• Communicate shipment updates, delays, and issues to internal teams and customers
• Prepare and process shipping documentation such as bills of lading, packing lists, manifests, and invoices
• Maintain accurate records in transportation management systems (TMS), ERP systems, or spreadsheets
• Verify shipment accuracy, inventory quantities, and delivery confirmations
• Work with warehouse personnel to coordinate loading, unloading, and material movement
• Operate forklifts and other material handling equipment as needed to assist with loading, unloading, staging, and movement of freight.
• Resolve transportation, routing, and delivery issues in a timely manner
• Assist with carrier selection, rate verification, and freight cost tracking
• Ensure compliance with company policies, DOT regulations, and safety requirements
• Monitor inventory movement and assist with inventory reconciliation when needed
• Support continuous improvement initiatives related to logistics efficiency and customer service
• Maintain professional communication with drivers, carriers, suppliers, and customers
• Assist with reporting, data entry, and administrative logistics tasks assigned
• Perform other related duties as assigned to support warehouse operations.