Logistics Manager

Job Summary:

We are seeking a highly organized and experienced Logistics Manager. This role is responsible for ensuring that warehouse operations run smoothly and efficiently to meet customer demands and company targets.

Key Responsibilities

• Lead the day-to-day warehouse and logistics operations, ensuring accurate and timely inbound, storage, inventory, and outbound activities.
• Plan daily manpower, allocate tasks, and monitor productivity to achieve operational targets.
• Oversee inventory control, investigate stock discrepancies, conduct stock audits, and maintain inventory accuracy.
• Supervise receiving, picking, packing, and dispatch processes to ensure compliance with company SOPs.
• Coordinate daily delivery schedules with drivers and transport partners to ensure efficient and timely deliveries.
• Resolve operational issues, including delivery delays, inventory shortages, damaged goods, and customer complaints.
• Review and improve warehouse and delivery processes and SOPs to enhance productivity, accuracy, and operational efficiency.
• Monitor warehouse KPIs, analyse performance, and implement continuous improvement initiatives.
• Ensure warehouse equipment and facilities are properly maintained while enforcing workplace safety and regulatory compliance.
• Work closely with Sales, Purchasing, Customer Service, and Finance teams to support smooth order fulfilment and inventory planning.
• Manage relationships with suppliers, transport providers, and third-party logistics partners to maintain service standards.
• Coach, develop, and lead the warehouse team while providing hands-on operational support whenever required.

Qualifications:

• Bachelor’s degree in Commerce, Supply Chain Management, Business Administration, or a related field.
• Experience in logistics or warehouse management.
• Strong understanding of warehouse operations
• Excellent leadership, communication, and organizational skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Proficiency in Microsoft Office, WMS, Google Workspace