Logistics Manager
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Essential Job Functions
- Creates Value Propositioning and drives solutions. Provides, documents, and reviews one strategic solution per client managed in their book of business per quarter.
- Acts as main liaison between client and CWW network.
- Internal and external business reviews on a monthly basis.
- Local level relationship building, management and engagement both internally and externally.
- Creates and deploys SOP to respective origin/destination points. Obtains sign off both internally and externally.
- Manages RCCA process and drive continuous improvement.
- Participates in and manages quoting process.
- Engages with Implementation Managers for all new business.
- Manages anomaly and exception reports both financial and operational.
- Drives cross selling opportunities
- Defines/documents and gains sign off on Scope of Work both internally and externally.
- Manages and Drives Company mandated ROTP.
- Maintains invoicing requirements contained within the SOP with DD and Regional Director Account Management signature.
- Collaborates with stations and client to build a healthy and steady collections
- Maintain AR below percentage in accordance with company goal.
- Responsible for driving 10% Net Revenue growth YOY for respective book of business.
- Other duties as assigned
- Responsible for driving 10% Net Revenue growth YOY for respective book of business.
- Other duties as assigned
Other Skills/Abilities
- Demonstrated sales success and knowledge of sales concepts, methods and techniques.
- Strong understanding of business beyond core functional expertise and in-depth knowledge of products and services.
- Fluency or High level experience in the English language (written, speaking, reading).
- Excellent written and oral communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments.
- Ability to develop strong business relationships within all levels of the company and with potential and existing clients.
- Strong working knowledge of domestic and international regulatory compliance laws and regulations related to the supply chain and transportation industry.
- Intermediate proficiency in Microsoft Office, internet, web-based and job specific
Education and experience
- High School Degree or GED required.
- Bachelor's Degree preferred
- Minimum five years related experience.