Logistics Manager

SUMMARY:

The Logistics Manager is responsible for overseeing and coordinating daily transportation and warehouse logistics operations to ensure the timely, efficient, and cost-effective movement of freight. This position manages inbound and outbound shipments, coordinates with carriers and warehouse teams, schedules dock appointments, and ensures accurate communication throughout the shipping process. The position will also oversee our transportation team.

ESSENTIAL DUTIES & RESPONSIBLITIES

• Manage and oversee the transportation team – Class A drivers
• Manage and oversee to ensure our Samsara program for electronic logging device (ELD) is being properly used and ensure that RBI is following Federal Motor Carrier Safety Administration (FMCSA) DOT rules in relation to Hours of Service (HOS)
• Ensure all company drivers are following the DOT 70 hour/8-day rule.
• Manage transportation schedules and adjust appointments as needed based on inventory, production schedules, warehouse capacity, and carrier availability.
• Schedule and manage warehouse appointments for both inbound and outbound loads, coordinating available dock times with warehouse personnel, carriers, drivers, suppliers, and customers.
• Communicate appointment times, loading/unloading requirements, and special instructions to all order selectors and shipping/receiving personnel.
• Ensure accurate shipping and receiving documentation, including bills of lading, packing lists, delivery appointments, and proof of delivery.
• Work closely with warehouse operations to prioritize and coordinate loading and unloading activities.
• Monitor warehouse capacity and dock availability to prevent scheduling conflicts, delays, and detention.
• Coordinate with carriers to schedule pickups and deliveries and ensure loads arrive within designated appointment windows.
• Ensure all Third-Party Carriers (3PL) have a Carrier Agreement on File and meet all Insurance and DOT requirements
• Monitor carrier performance, on-time pickup and delivery, detention, accessorial charges, and other transportation metrics.
• Obtain quotes and award loads to approved Carriers for all lanes needed for delivery or pick up of finished product.
• Assist with freight claims, shortages, damages, delivery discrepancies, and other transportation-related issues.
• Support continuous improvement initiatives to reduce transportation costs, improve service levels, and maximize warehouse efficiency.
• Track shipments and proactively communicate delays, changes, or issues to internal teams, warehouses, carriers, and customers.
• Perform any other duties as assigned.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.