LOGISTICS MANAGER

- Manage daily warehouse and delivery workflows, including parcel receiving, sorting, staging, loading and dispatch.

- Plan manpower deployment, delivery schedules and vehicle allocation according to parcel volumes and client requirements.

- Supervise warehouse personnel, drivers and delivery teams, providing clear work instructions and monitoring performance.

- Monitor delivery completion, investigate delays and unsuccessful deliveries, and coordinate corrective action.

- Maintain accurate parcel movement records, proof-of-delivery records and operational reports.

- Coordinate with clients and operational teams to address service requirements, complaints and delivery exceptions.

- Develop and maintain standard operating procedures for parcel handling, dispatch and delivery coordination.

- Monitor operating expenses, resource utilisation and productivity, and recommend practical improvements.

- Promote safe working practices and ensure compliance with applicable company procedures and regulatory requirements.

- Report operational performance, staffing needs and service concerns to the Director.

Requirements

- Diploma or degree in Logistics, Supply Chain Management, Business Administration or a related discipline.

- At least three years of relevant experience in logistics, warehousing, transport or last-mile delivery operations.

- Relevant supervisory or team-management experience.

- Working knowledge of manpower planning, dispatch scheduling, vehicle allocation and delivery performance monitoring.

- Proficiency in Microsoft Excel and familiarity with delivery management platforms or warehouse management systems.

- Strong planning, problem-solving and communication skills.

- Ability to coordinate multiple operational priorities and respond effectively to service disruptions.

- Willingness to work at assigned operational locations in Singapore and support operational schedules.