Logistics Manager
Posted Updated
Headquartered in the Pacific Northwest, Wyld produces the best Cannabis edibles and beverages on the market using real fruit and natural flavors. When adventure calls, we answer - always ready to embrace challenges, test boundaries, and push limits. Our company ethos is founded in strong values and our Pillars of Commitment to our communities and the Earth itself. Our ambitious team embraces challenges, tests boundaries, and is always ready for adventure. Wyld THC operates in AZ, CA, CO, IL, MA, MD, MI, MO, NJ, NM, NV, NY, OK, OH, OR, WA, and across all of Canada with more launches on the horizon. Our CBD line is available nationwide across all states!
Ability to excel in a fast-growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.
Embody Wyld Core Values, The Wyld Way
Wyld’s core values are the driving force and energy behind everything we do. These values drive our culture, our business philosophy and our philanthropic efforts. It is the cornerstone for all that we do here at Wyld.
-Make a Mark
-We Blaze Our Own Trail
-Brand First
-We Mean Business
Ability to excel in a fast-growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.
Embody Wyld Core Values, The Wyld Way
Wyld’s core values are the driving force and energy behind everything we do. These values drive our culture, our business philosophy and our philanthropic efforts. It is the cornerstone for all that we do here at Wyld.
-Make a Mark
-We Blaze Our Own Trail
-Brand First
-We Mean Business
Summary
The Logistics Manager is responsible for leading the Logistics Support Team and overseeing daily delivery operations to support the successful execution of Wyld’s go-to-market strategy. This role ensures safe, efficient, and compliant delivery operations while maintaining strong customer relationships, market awareness, and consistent execution of brand activities.
The Logistics Manager provides hands-on leadership, establishes team standards, and oversees scheduling, routing, fleet operations, employee development, and operational performance. Working closely with Sales and Distribution leadership, this role supports business growth, improves operational efficiency, and ensures alignment with company objectives, local regulations, and internal policies. The position requires a flexible schedule and the ability to work at and travel between company facilities based on business needs.
The duties and responsibilities below outline the expected skills, abilities, and experience required to perform this role successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Delivery Team Leadership & Development
- Provide hands-on leadership and direction to ensure the team meets daily operational expectations and broader business objectives.
- Partner with the Regional Sales Operations Manager to oversee hiring, onboarding, performance management, and other employee-related responsibilities.
- Manage team scheduling, route assignments, workload distribution, and daily task delegation.
- Train, coach, and develop Logistics Support employees on company standards, operating procedures, customer service, and compliance requirements.
- Conduct at least one ride-along per employee each quarter to evaluate field performance and provide coaching.
- Conduct regular one-on-one meetings and team huddles, maintaining documented recaps as appropriate.
- Complete timely employee reviews and development plans, and recommend opportunities for training, growth, and performance improvement.
- Audit events, brand activations, and pop-ups to ensure quality, consistency, and compliance.
Delivery Operations & Fleet Management
- Oversee daily delivery operations to ensure accurate, timely, safe, and compliant execution.
- Partner with the Regional Distribution Manager and Director of Sales to assess team capacity, fleet needs, and operational resources.
- Oversee fleet operations, including vehicle availability, maintenance, appropriate use, and driver safety.
- Evaluate and improve routing, dispatch, and delivery processes to increase efficiency and expand delivery capacity.
- Support business growth by scaling logistics operations and transportation capabilities as needed.
- Maintain daily schedules for deliveries, payment pickups, product education activities, and events.
- Manage relationships with third-party route providers and communicate route changes to relevant internal and external partners.
- Ensure drivers follow traffic laws, vehicle safety requirements, company policies, and applicable regulations.
- Provide operational coverage and support to other regional logistics teams during manager absences, as needed.
Account Support & Market Insights
- Complete or support product deliveries, payment pickups, and customer events when operational needs require.
- Maintain and update account-specific intake requirements to support accurate and efficient service.
- Build and maintain positive account relationships through reliable service, product education, merchandising, and brand representation.
- Gather and communicate customer feedback, account needs, competitor activity, and market insights to relevant internal teams.
- Support consistent execution of Wyld’s go-to-market strategy through coordination with Sales and Distribution.
Inventory, Events & Marketing Support
- Track and manage SWAG, samples, event inventory, and marketing materials, coordinating delivery and restocking as needed.
- Maintain event readiness by organizing event supplies, preparing samples, and keeping displays and promotional materials in usable condition.
- Restock on-site inventory at company facilities weekly or as operational needs require.
- Coordinate with Inventory, Distribution, Facilities, and other internal departments to support logistics and event needs.
- Support fulfillment and related operational tasks as needed to maintain business continuity.
Financial, Administrative & Compliance Responsibilities
- Oversee cash handling, payment collection, and reconciliation processes in accordance with company procedures and internal controls.
- Complete required administrative tasks, including CRM reporting, mileage and expense submissions, and internal inventory logs.
- Ensure field activities, deliveries, payment collection, and brand activations comply with applicable state and local regulations and company policies.
- Maintain accurate operational records and communicate relevant updates, issues, and process changes to appropriate stakeholders.
- Work at and travel between multiple company facilities as required by scheduled shifts, job responsibilities, and business needs.
- Perform additional duties and responsibilities as assigned based on business needs.
The qualifications listed below are representative of the knowledge, skills, education, experience, and abilities required to perform this role successfully.
Education & Experience
Education & Experience
- 3 years of experience directly related to customer-facing responsibilities and account management, preferably in the cannabis, or related industry
- At least 1 year of experience in a Lead, Keyholder, Supervisor or similar related role preferred.
- Must have proven experience working with a high sense of urgency and attention to detail; in a team environment or independently.
Ability & Technical Skills
- Strong communication skills with the ability to effectively lead peers and communicate across teams.
- Ability to work with a strong sense of urgency while maintaining accuracy in a fast-paced manufacturing environment.
- Ability to read, write, and communicate effectively in English.
- Basic math skills, including addition, subtraction, multiplication, and division.
- Ability to handle confidential and sensitive information with professionalism and discretion.
- Proficiency with basic computer applications, including Microsoft Office, Google Workspace, and work management systems such as Slack, Jira, or similar platforms; data analysis, Google Apps, and Salesforce CRM are a plus
- Ability to travel between Company buildings or work sites, as needed.
- Reliable personal vehicle to utilize for marketing events. Mileage reimbursement is covered at federal rates.
Certifications & Compliance
- Must be at least 21 years of age, as required by applicable state regulations.
- Must successfully complete a pre-employment background check, where permitted by law.
- Must obtain and maintain all licenses, permits, certifications, or registrations required by applicable federal, state, provincial, or local laws and regulations.
- ServSafe Certification or Food Handler's Card is preferred, where applicable.
- Willing to submit to a background check, including a motor vehicle report
- Valid driver’s license required.
- Travel Requirements: Driving in state territory utilizing company or personal vehicle as needed. Overnight stays when needed to support longer routes; lodging and meals covered by company.
Additional Requirements
- Active state-issued driver's license with clean driving history and record.
- Vision requirement to meet state and Motor Vehicle standards.
- Compliance with all company safety and driving policies is required at all times.
- Hours are likely to vary based on the needs of the business; must be willing to work a flexible schedule.
As an exempt employee, you'll receive a competitive salary of $70,000-95,000k/yr, overtime, 11 Paid Holidays, 120 hours of PTO, 16 hours of VTO, 401K, and fully paid health, dental and vision insurance.
Wyld is an Equal Opportunity Employer.