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DHL

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Logistics Operations Coordinator

Posted
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5600 Mark IV - Mon - Wed 5:30a - 5 pm, Thurs 530a - 11a

Assist in coordinating truck, rail, and international shipments. Provide communication to both shippers and carriers. Assist in coordinating and providing problem-solving and order management for customers.
Key Accountabilities / Primary Duties & Responsibilities
Assist in coordination of export/import shipments
Establish and coordinate schedule with carrier and tender shipments
Track and trace all shipments
Update and maintain Transportation Management System(s) –; SAP
Prepare and publish daily, weekly reports
Obtain data to assist in analysis on performance trends
Proactively identify problems to management
Answer and resolve basic billing questions when needed
Confirm rates with carriers
Perform other duties as requested or assigned by management


Role Purpose:

Assist in coordinating truck, rail, and international shipments. Provide communication to both shippers and carriers. Assist in coordinating and providing problem-solving and order management for customers.

Key Accountabilities:

  • Assist in coordination of export/import shipments.
  • Establish and coordinate schedule with carrier and tender shipments.
  • Track and trace all shipments.
  • Update and maintain Transportation Management System(s) – SAP.
  • Prepare and publish daily, weekly reports.
  • Obtain data to assist in analysis on performance trends.
  • Proactively identify problems to management.
  • Answer and resolve basic billing questions when needed.
  • Prepare client invoice packets
  • Confirm rates with carriers.

Required Education and Experience:

  • High School Diploma or Equivalent, preferred
  • 6 months – 1 year warehouse or logistics experience, preferred
  • Communication and customer service skills
  • Ability to handle multiple tasks simultaneously
  • Ability to work as part of a team and individually

Our Organization is an equal opportunity employer.

#LI-DNP

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