Logistics Operations Manager
Warehouse Operations
Supervise daily warehouse activities, including receiving, unloading, sorting, storage, picking, packing and dispatching goods.
Ensure goods are stored in designated locations and warehouse space is used efficiently.
Monitor the movement of incoming and outgoing goods to ensure accuracy and timeliness.
Implement standard operating procedures to improve warehouse productivity.
Inventory and Stock Control
Maintain accurate inventory records and monitor stock movements.
Conduct regular stock counts, cycle counts and inventory reconciliations.
Investigate stock discrepancies, damaged goods, missing items and operational losses.
Coordinate stock replenishment and ensure proper labelling and documentation.
Logistics and Transportation Coordination
Coordinate deliveries, collections, transport schedules and distribution activities.
Liaise with customers, suppliers, transport providers and internal teams.
Monitor delivery performance and resolve delays or logistical issues.
Prepare delivery orders, goods-received notes, dispatch records and other relevant documents.
Manpower Supervision
Allocate daily duties and work schedules to warehouse personnel.
Monitor staff attendance, work quality, productivity and compliance with procedures.
Train employees on warehouse processes, safe handling of goods and documentation requirements.
Provide operational guidance and address day-to-day staffing issues.
Safety and Compliance
Ensure warehouse activities comply with applicable workplace safety requirements.
Monitor safe handling, stacking and storage of goods.
Ensure equipment and warehouse areas are maintained in a safe and orderly condition.
Report accidents, incidents, hazards and damaged goods to management.
Reporting and Operational Improvement
Prepare daily or weekly reports on inventory, deliveries, manpower and operational performance.
Monitor productivity, order accuracy and delivery timelines.
Identify opportunities to reduce operating costs, minimise errors and improve efficiency.
Recommend improvements to warehouse layout, workflows and logistics processes.
Management and Coordination (where applicable to the manager-level position)
Develop and implement warehouse and distribution operating plans.
Monitor logistics costs, resource utilisation and service performance.
Coordinate with management on operational budgets, staffing requirements and business planning.
Establish performance indicators and implement corrective actions where necessary.
Requirements
Diploma or degree in Logistics, Supply Chain Management, Warehousing, Business Administration or a related discipline is preferred.
Relevant experience in warehouse operations, logistics coordination, inventory control or distribution management.
Supervisory or team-management experience is preferred.
Knowledge of inventory management systems, warehouse management systems (WMS), Microsoft Excel and operational reporting.
Good communication, organisational and problem-solving skills.
Ability to coordinate multiple operational activities and meet deadlines.
Strong attention to detail and commitment to workplace safety.
Candidates with relevant logistics management experience and suitable qualifications will be considered.