Logistics Service Officer

Job Responsibilities:

Understand and comply with SOPs and customer requirements for assigned accounts
Ensure smooth daily operations of the team
Be main point of contact for customers, agents, and suppliers, coordinating day-to-dayoperational matters
Communicate clearly with customer/agent/supplier and seek clarification when instructionsare unclear
Handle import and export documentation, including permit declarations
Prepare shipping documents such as invoices, packing lists, and draft Bills of Lading
Coordinate export arrangements with shipping lines and airport agents
Perform accurate data entry, billing, and filing
Supervise team performance to ensure tasks, entries, and billings are completed accurately andwithin timelines
Update the Customer Service Manager on any stock discrepancies reported by the warehouse
Carry out any other duties assigned by the Customer Service Manager or Senior Management

Job Requirements:

Good team player with initiative and keen learning interest.
Excellent follow-up and interpersonal skills with ability to interact well with internal and external customers.
Versatile & detailed, self-motivated, pleasant personality with positive disposition
Able to start within short notice/immediately.

We offer a range of benefits including:

Working Hour
8:30am to 5:30pm (Mon to Fri), 8:30am to 12:30pm (Alt Sat)

See also