Logistics Shipping Coordinator

JOB SUMMARY:

Coordinates the shipping and logistics efforts for the Warehouse. Monitors/Coordinates shipping team activities/effectiveness. Assures shipping goals are met. Monitors sales orders, print picks, communicates with customers via ship portals and creates ship documentation. Coordinates with inbound and outbound carriers, processes sales returns, backorders, contests chargebacks, and ensures all customer service issues are handled in a concise and timely fashion.

JOB RESPONSIBILITIES:

• Monitor sales order entries and status to ensure timely fulfillment.
• Print picks as needed.
• Enter ASN’s into customer portals
• Create documents for international shipments
• Maintain/update inventory levels in Amazon Seller Central portal
• Do research for and dispute chargeback fines
• Create cycle count sheets for warehouse staff
• Monitor and order shipping supplies
• Update shipping work instructions as needed
• Scan and enter outgoing BOL’s and raw material receipts into Zeta Doc’s
• Create BOL’s and set up LTL shipments
• Assures HAZMAT shipping compliance
• Provide supportive documentation/information to Customer Service for addressing shipping related customer complaints
• Perform other related duties and assignments as required