Logistics Specialist
Job Overview
Join our team on a one-year contract to support inventory purchase order and sales order processing in ADC/ APAC, with the main goal t ensure availability and meet customer order and delivery requirements.
Key duties and responsibilities
Purchase Order Management
- Manage purchase order daily operations.
- Generate purchase orders to factories and DCs and monitor order status to ensure goods receipt on time.
- Communicate scheduled delivery dates and related changes to stakeholders in a timely manner.
- Coordinate with suppliers and forwarders for inbound shipment booking, tracking and customs clearance to ensure on time arrival.
- Work with forwarder to resolve cargo damage and insurance claim.
- Work with QRC to ensure registration license is available for the product import to Singapore.
- Work closely with 3PL Warehouse Ops teams to ensure stock to be received properly.
- Handle received stock discrepancies and resolved order related and nonconforming product issues.
- Handle return shipment to vendor.
Sales Order Management
- Receiving, validating, and processing sales orders.
- Order confirmation, monitoring, rescheduling, reconfirming
- Check product availability and liaise with planning team to ensure fulfillment of the order on the required delivery date.
- Prepare shipping documents, invoicing and other documents required by customer.
- Work closely with country teams, QA and product owners to ensure products shipped are compliant with respectively countries’ regulatory requirements (e.g. labels).
- Close follow-up and coordinate with countries to provide timely and accurate information about the order
- Manage and communicate open order book regularly with countries.
- Control allocation block and release.
- Handling order related issues and claims.
Inventory Planning and Management
- Work closely with Strategic Planner to execute inventory planning policies and review and update planning parameters to keep optimum inventory level.
- Work closely with country planners to align on forecast, lead time, customer orders, new materials, etc.
- Liaise with suppliers on demand forecast
- Work actively together with suppliers to improve lead times and availability whilst reducing inventory levels and working capital.
- Continually monitor inventory levels and ensure adequate supply for customers while minimizing excess or expired inventory.
- Maintain and review KPI of assigned area and drive continuous improvement.
Delivery Fulfillment
- Communicate with warehouse for order picking, packing, shipping condition and shipment booking to ensure goods are collected and dispatched on time.
- Trace the shipment to ensure on time delivery
- Escalation points for shipment issues, clarifications and support.
- Actively explore cost saving and sustainability opportunities and drive implementations.
Others:
- Travel to warehouse (west side of Singapore) is required occasionally.
- A strong team player with communication skills.
- Perform any ad-hoc duties assigned by the Line Manager and/or the Company.
Quality System Duties and Responsibilities
- Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
Knowledge/Skills/Experience
- Minimum 5 years’ relevant working experience in supply chain planning and purchase sales order management.
- Good knowledge of supply chain management such as purchases order and sales order processing, inventory management, import and export trade compliance and documentation requirement, etc.
- Experienced user of SAP
- Organized, structured, able to prioritize and multitask.
- Proficient in MS office suite.
- Strong verbal and written skills in English.
- Diploma/ degree in Logistics or business-related fields.
- A team player with ability to work effectively and support each other in a cross-functional and multi-cultural environment.
- Cooperative mindset, attention to detail and willingness to provide excellent customer service.