Logistics Specialist - Hybrid
**This is a hybrid position that requires 2 days per week worked from our corporate office in Boulder, CO**
Are you a dynamic team player who believes in the value of quality customer experiences? Do you want to work in a collaborative environment where you know your coworkers and can have an active voice? If you answered "yes" to both of those questions, you are exactly the type of person we want on our team!
PURPOSE OF POSITION:
To serve as a key member of the Logistics team, responsible for the day to day execution of the logistics functions, advocating for dealers and customers while ensuring cost-effectiveness and timely management of product movement.
TOP PRIORITY FUNCTIONS – Not limited to the following
- Order entry processing and logistical fulfillment for both domestic and international orders
- Dealer & internal customer support regarding orders, logistics, concerns regarding shipments, etc.
- Execution of daily reporting
- Communication for international supply chain activities between factories, logistics providers, and customer orders
- Identify client requirements by establishing personal rapport with potential and actual clients and others
- Provide inventory updates to internal teams and external partners-
- Audit freight shipping charges
- Ensure data integrity in CRM
- Submit shipping claims with supporting documents
- Facilitate backorder processing to prioritized customers
OTHER FUNCTIONS:
- Periodically, as needed, support customer service by answering phone calls to capture initial intake information and setting expectations for customer service timelines and process
WORKING CONDITIONS/SAFETY HAZARDS:
- Hybrid: Remote & In-office
- Office and warehouse setting
- Minimal travel
PAY CLASS & RANGE:
- Full-Time; Hourly; Non-Exempt
- $19-$22/hr
BENEFITS ELIGIBLE:
- Standard FFL Brands Benefits Package
- Medical, Dental, Vision, 401(k) Match, LTD, STD, Life AD&D
- Employee Pricing
BONUS ELIGIBLE:
- Profit Share Bonus Program