Logistics Specialist 物流专家

JOB SUMMARY
The role is responsible for managing daily logistics operations, including import/export customs clearance. This position supports the manager in managing end-to-end logistics operations at the Taiwan 3PL warehouse and provides daily operational support for the Reference Lab LOB across the Taiwan region. The role ensures efficient inbound/outbound coordination, accurate inventory and system transactions, compliant documentation, and stable service delivery to meet business and customer requirements.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Import/Export & Customs Clearance

Prepare and manage import/export documentation and customs declarations
Coordinate with customs brokers, freight forwarders, and relevant parties
Ensure compliance with local regulations and timely clearance of shipments

2. Return & Repair Logistics Management

Handle return shipments of defective instruments and spare parts
Coordinate with headquarters or repair centers for logistics arrangements
Track and monitor return and repair status

3. Warehouse & Inventory Management

Oversee daily warehouse operations (receiving, shipping, storage management)
Maintain and adjust inventory records in the system
Execute inventory write-off (scrap) procedures
Conduct month-end inventory counts and discrepancy analysis

4. Reporting & Cost Control

Prepare and verify logistics-related reports
Manage expense applications, billing reconciliation, and issue resolution
Support cost control and optimization initiatives

5. Local Procurement & Replenishment

Handle local purchasing of goods and coordinate with suppliers
Plan and manage inventory replenishment based on demand

6. Issue Resolution & Customer Complaints Handling

Manage logistics-related issues, including:
Damaged goods during transportation
Short shipments
Incorrect deliveries

7. Day-to-Day Operations for Reference Lab – Taiwan Region

Verification of shipping documents for exportation
Update daily tracker to make sure shipment arrival on time without delay
To be the main point of contact between internal and external stakeholders which includes shipment pick-up arrangements, following up on shipment status and be the point of escalation when there is any delay
Arranging inbound shipments for lab consumables and packaging materials for exportation
Work closely with Import/Export Team on regulatory procedures

MINIMUM QUALIFICATIONS:

EDUCATION:

College degree or above (Logistics, Business, or related fields preferred)

EXPERIENCE:

4+ years of related experience with at least 2 years in logistics, warehouse, or import/export operation.

REQUIRED SKILLS AND ABILITIES:

Strong computer skills with Microsoft including Word, Excel and Power-Point.
Good time management and teamwork spirit
High willingness to take new challenge and work under pressure
SAP experience is a plus.
Detail-oriented with strong accuracy in data handling
Strong communication and coordination skills
Problem-solving ability with a proactive mindset
Ability to manage multiple tasks and meet deadlines