Logistics Supervisor

JOB PURPOSE

Under the direction and supervision of the Director of Security, Safety, Emergency & Facilities, the Logistics Supervisor is responsible for overseeing enterprise-wide logistics operations, including inventory management, warehouse operations, supply distribution, durable medical equipment (DME) coordination, courier services, and fleet-related support. This position supervises logistics staff and ensures supplies, equipment, and resources are available to support participant care and organizational operations through standardized inventory controls, replenishment processes, and service delivery standards.

ROLES AND RESPONSIBILITIES

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Oversees and coordinates enterprise-wide logistics operations across all supply categories, including warehouse receiving and storage, inventory management, internal distribution, delivery routing, durable medical equipment (DME) coordination, courier services, and fleet-related logistics support.

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Provides leadership, supervision, and direction to logistics staff; responsible for staffing, scheduling, recruitment, onboarding, training, coaching, performance management, employee development, disciplinary actions, and recognition activities.

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Maintains visibility across all On Lok locations and provides operational support as needed to assess needs, resolve issues, implement solutions, and ensure continuity of logistics services.

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Oversees inventory accuracy, replenishment activities, and Periodic Automatic Replenishment (PAR)level inventory methodologies to ensure appropriate stock levels, reduce stockouts, minimize emergency orders, and optimize inventory utilization.

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Monitors logistics performance metrics and implements corrective actions and process improvements to enhance service levels, operational efficiency, and resource stewardship.

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Maintains accurate operational records and ensures effective utilization of inventory, distribution, routing, and reporting systems.

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Partners with Transportation, Purchasing, Facilities, Clinical Operations, Home Care, Center Operations, and other stakeholders to align logistics services with participant care needs and organizational priorities.

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Collaborates with leadership to establish departmental goals, implement quality improvement initiatives, support financial objectives, and promote cost-effective resource utilization.

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Develops, implements, and maintains standardized logistics processes, inventory controls, operational procedures, and service standards to improve consistency, compliance, and scalability.

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Supports organizational emergency preparedness efforts, including emergency supply readiness, business continuity initiatives, and Incident Command System (ICS) responsibilities as assigned.

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Promotes a culture of safety, accountability, customer service, continuous improvement, and cross-functional collaboration.

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Participates in organizational initiatives, expansion efforts, special projects, and operational planning activities requiring logistics expertise.

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Performs other duties as assigned.

REQUIRED QUALIFICATIONS

H.S. Diploma

or equivalent required.

3-5 years

of experience in logistics, supply chain, inventory management, warehouse operations, transportation support, distribution, or related operational functions.

2 years

of lead, coordinator, or supervisory experience with responsibility for staff scheduling, training, coaching, performance management, and operational oversight.

Experience managing inventory control processes, replenishment systems, shipping and receiving activities, supply distribution, route coordination, or warehouse operations.

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Efficient, responsive, professional, and highly organized with the ability to manage multiple priorities in a fast-paced operational environment.

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Demonstrated ability to lead, develop, and motivate staff while fostering accountability, teamwork, and a positive work culture.

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Strong analytical, problem-solving, and decision-making skills with the ability to identify operational challenges and implement effective solutions.

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Excellent communication and interpersonal skills with the ability to build productive working relationships across operational, clinical, and administrative departments.

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Ability to work independently and collaboratively while adapting to changing priorities and organizational needs.

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Computer literate with Microsoft Office Suite and other operational software systems.

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Knowledge of inventory management, warehouse operations, supply distribution, replenishment methodologies, and logistics best practices.

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Knowledge of workplace safety practices, regulatory requirements, and standard operating procedures related to logistics, transportation, and warehouse operations.

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Ability and willingness to travel between On Lok locations and provide operational support where needed.

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Demonstrated commitment to ensuring staff and participants receive the supplies, equipment, and services necessary to support high-quality participant care and organizational operations.

Non Clinical\DL NUMBER - Driver License, Valid and in State

PREFERRED QUALIFICATIONS

Associate's Degree

in Logistics, Supply Chain Management, Business Administration, Healthcare Administration, Operations Management, or a related field.

Bachelor's Degree

in Logistics, Supply Chain Management, Business Administration, Healthcare Administration, Operations Management, or a related field.

Experience implementing operational improvements, process standardization, quality initiatives, or performance metrics.

Experience supporting healthcare, senior services, PACE, home care, or other regulated healthcare environments.

Experience with Periodic Automatic Replenishment level inventory management systems, supply chain analytics, fleet operations, durable medical equipment (DME), or multi-site logistics operations.

Experience supporting enterprise-wide operations across multiple locations and departments.

Professional certification in logistics, supply chain, inventory management, or operations management (e.g., APICS, ASCM, CSCMP).