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Loss Mitigation Specialist

Polish & Slavic Federal Credit Union is committed to supporting our employees’ overall wellbeing by providing valuable benefits. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits. We also have a generous Paid Time Off policy including Vacation, Personal and Sick Time, as well as, a Birthday Day off.

Core Responsibilities:

  • Interacts professionally and efficiently with delinquent members, vendors and government officials on behalf of the credit union
  • Follows through on delinquent property taxes with borrowers
  • Follows through on missing insurance information/policies for mortgaged properties
  • Processes Private Mortgage Insurance (PMI) claims with the assistance of Loan Servicing
  • Prepares standard and custom reports informing the department head of the
    • Credit union’s mortgage loan foreclosure portfolio pipeline (Post Collections)
    • Status of foreclosure proceedings;
    • Status of short-sale arrangements / offers
    • Status of deed-in-lieu of foreclosure offers
    • Repossessions and sales
  • Upon CLO approval, the LMS will be responsible for foreclosures by:
    • Preparing the necessary documentation for initiating the foreclosure process
    • Performing collateral inspections if required and order appraisals
    • Requesting status reports from attorneys on foreclosures in process
    • Maintaining inventory of mortgages in the foreclosure process
  • Arranges for the payment of real estate taxes; hazard, liability or flood insurance; water/sewer charges; necessary utilities; homeowner association dues, required. maintenance contracts, as well as other upkeep requirements associated with properties where the borrower has failed to make such payments or arrangements.
  • Arranges the transfer of billing for all utilities into the credit union’s name and tracks all expenses associated with each delinquent loan or REO
  • Maintains inventory/tracking of REO
  • Maintains REO utilizing the credit union’s “REO Property Checklist” as guidance
  • Cooperates with Marketing Department in creating and maintaining a “Real Estate for Sale” section on the credit union’s website
  • Facilitates sale of REO with real estate agents or direct buyers by arranging property viewings, negotiating purchase offers and assigning an authorized PSFCU attorney to arrange for the closing
  • Follows up with local municipality on:
    • Informing them of new ownership (if not taken care of already by attorney)
    • Addressing possible violations or other outstanding issues
    • Requesting requirements for closing
  • Presents department head with suggestions for procedure improvements or updates as necessary
  • Performs inspections on properties that have sustained damage or loss, where insurance funds are at stake
    • Requires travelling to property
    • Comparing repairs performed to those listed on the insurance claim document
    • Takes photos or video to document work progress
    • Prepares report for SLMM summarizing status and approximating work completed after each visit – multiple visits may be necessary depending on scope
  • May be instructed to solicit bids from qualified vendors for various REO repairs and renovations
  • Will cooperate with Collections on:
    • preparing judgment matters, documentation for filing with the attorney
    • coordinating repossession orders, as instructed
  • Preparing department mailings
  • Any other duties or responsibilities as required or assigned

Requirements:

  • Able to travel independently to property inspections, REO showings or other job-related matters
  • Travel may be up 10%
  • Bilingual Polish / English preferred
  • Prior collection or foreclosure experience
  • Loan processing or underwriting background
  • Paralegal experience
  • Possesses good negotiating/communication skills
  • Good analysis skills

Pay: $22.02 - $27.03 per hour

AN EQUAL OPPORTUNITY EMPLOYER