Love, Bonito Retail Supervisor - Makati City
You should have / be:
- A Love, Bonito brand enthusiast with a contagious passion to deliver the LB guest experience
- Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
- A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!
- A leader with a proven record of training, coaching, and developing a team of co-workers
- A performance-driven professional that drives sales and achieves results for the business through training initiatives
- Demonstrable experience in a supervisory capacity in retail or customer service sectors
- A dependable leader who is open to giving and receiving feedback, and is always hands on deck together with the rest of the team
- An insightful problem solver who proactively innovates to improve systems and operations
Main Responsibilities
- Under the supervision of the Store Manager, support in day-to-day leadership and key areas of store operations
- Oversee daily and weekly deliverables such as the store checklist and inventory checklists
- Work with store manager to lead store sales performance and customer service excellence
- Delegate work, encourage and provide feedback to the team and acts as the outstanding "go to" person
- Coach staff members in providing the best guest experience, and plays a hands-on role on the sales floor
- Implement measures to avoid stock damages, theft, and wastage
- Train new staff members and scheduling shifts
- Provide a seamless shopping experience and ensure that all merchandize are available in all colours, sizes, and quantities on the floor
- Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock-take exercises
- Cashiering duties using the POS system to process payments and close accounts for the closing shift
- Proactively acquiring knowledge regarding company general information, fashion news, new product information, customer feedback and staff communication
- Promote first class service excellence & customer experience at all times
- Be a customer experience champion, including speaking to guests and offering advice on colour, fit, and silhouette to best suit their needs
Requirements
- Minimum 2 year's experience in a retail leadership role, or equivalent
- Completion of college education and a good working knowledge of MS Office will be a plus
- Ability to work various shifts and able to work 5 days a week (including weekends and public holidays).
Benefits
- Attractive monthly commissions
- Full corporate insurance
- Employee-led recognition platform via Praisepal
- Fully stocked pantry!
As published by workable
First name, Last name, Email, Phone, Address, Photo, Resume, Cover letter
- 1a. What was your last drawn monthly and annual salary packages? Please also include details of bonuses and additional wages if any.
- 1b. What are your expected monthly and annual salary packages?
- 1c. What is your earliest possible start date?
- 1d. What is your current notice period?
- 1e. What is your date of birth?
- 1f. What is your nationality?
- 1g. Are you a Permanent Resident (PR)?
- 1h. Are you currently based in the Philippines?
- 2a. Why are you applying for this role? What do you like about retail?
- 2b. What do you do for fun? Do you have any interests or hobbies?
- 2c. How did you hear about us and this job opportunity? (Eg. LB Careers Page, LinkedIn, Store Flyer, LB IG Story, LB EDM, In-store Poster, #TeamLB IG Story, etc)
- 2d. What is your current notice period?
- 3a. Have you ever been under police investigation, charged or convicted in Court of Law in any country? yes / no
- 3b. Are you an undischarged bankrupt? yes / no
- 3c. Have you ever been issued warning letters, suspended or dismissed from employment before? yes / no
- 3d. Have you applied for any job with this company before? yes / no
- 3e. Do you have any immediate family members or relatives presently or formerly employed by this company? yes / no
- 3f. If your answer to any of the above questions in Part 4 is ‘Yes’, please provide additional details. written answer
- 4. I consent to the company collecting, using and disclosing the personal data for the purpose of assessing my job application. I consent for the Company to obtain and verify from or with any source, as you deem appropriate for the assessment of my application for employment. I declare that the particulars given by me in this application for employment and the attached sheets are true to the best of my knowledge and belief, and I have not wilfully suppressed any material fact. I accept that if any of the information given by me in this application is any way false or incorrect, I shall be disqualified from employment or dismissed from service with immediate effect. choose one