Love Encore Specialist/ Delivery Specialist
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Position Overview
At Romeo Subaru, the Love Encore Specialist plays a key role in delivering an exceptional ownership experience. This position serves as the bridge between the sales process and long-term customer satisfaction, ensuring every customer leaves confident in their new Subaru and the technology that comes with it.
The Love Encore Specialist provides personalized vehicle deliveries, technology demonstrations, follow-up appointments, and ongoing support to help customers get the most from their ownership experience. This individual serves as a friendly, knowledgeable resource and ambassador for the Romeo Subaru brand.
Compensation: This position offers the opportunity to earn between $55,000 and $60,000 annually.
Essential Responsibilities
- Conduct personalized vehicle deliveries and feature demonstrations.
- Educate customers on Subaru technology, safety features, and connectivity tools.
- Schedule and complete Love Encore follow-up appointments.
- Answer customer questions and provide ongoing ownership support.
- Partner with Sales and Service teams to enhance the customer experience.
- Maintain product knowledge and stay current on Subaru technology updates.
- Support customer events and owner education initiatives as needed.
Benefits
- 401(k)
- 401(k) Matching
- Health Insurance
- Dental Insurance
- Vision Care Insurance
- Flexible Spending Account
- Health Savings Account
- Paid Time Off