LR_Specialist - Operational Technology (374803)

Duties and Responsibilities / KPI’s
1. Operational Technology Systems Management
1.1. Install, configure, and maintain OT systems including SCADA, DCS, PLCs, and HMI platforms
1.2. Ensure continuous availability and reliability of automation and control systems
1.3. Conduct system diagnostics and root cause analysis for faults and failures

2. Maintenance & Troubleshooting
2.1. Provide advanced troubleshooting support for PLCs, instrumentation, and control networks
2.2. Respond promptly to system breakdowns to minimize downtime
2.3. Perform preventive and predictive maintenance activities
2.4. Support technicians with complex technical issues

3. Automation & Process Optimization
3.1. Analyze control system performance and plant data to identify improvements
3.2. Optimize control logic and system configuration for efficiency and throughput
3.3. Support commissioning and testing of new systems and upgrades

4. Cybersecurity & System Integrity
4.1. Implement and maintain OT cybersecurity controls in line with company policies
4.2. Monitor for vulnerabilities, threats, and unauthorized access
4.3. Ensure secure system configurations, updates, and patch management

5. Network & Infrastructure Support
5.1. Maintain industrial network infrastructure (switches, routers, firewalls)
5.3. Ensure reliable communication between OT systems and plant equipment
5.4. Diagnose and resolve network-related operational issues

6. Project Support & Implementation
6.1. Participate in system upgrades, expansions, and new installations
6.2. Assist in design, specification, and evaluation of OT solutions
6.3. Coordinate with contractors, vendors, and internal stakeholders

7. Documentation & Reporting
7.1. Maintain accurate system documentation and network architecture records
7.2. Track system incidents, failures, and maintenance activities
7.3. Prepare technical reports and performance summaries

8. Collaboration & Stakeholder Engagement
8.1. Work closely with Maintenance, Operations, and Engineering teams
8.2. Provide technical guidance and support across departments
8.3. Liaise with vendors and service providers

9. Training & Knowledge Transfer
9.1. Train operators and maintenance teams on OT systems
9.2. Develop SOPs, manuals, and technical documentation
9.3. Promote knowledge sharing and continuous learning

10. Compliance & Standards
10.1. Ensure adherence to company standards, policies, and regulatory requirements
10.2. Follow change management procedures for all system modifications
10.3. Support internal and external audits

11. Health, Safety & Environment (HSE)
11.1. Comply with all safety policies and procedures
11.2. Conduct risk assessments before work execution
11.3. Follow lock-out/tag-out (LOTO) procedures
11.4. Report hazards and participate in incident investigations
11.5. Promote a strong safety culture and environmental compliance

12. Key Performance Indicators (KPIs)
12.1. System uptime and availability
12.2. Mean Time to Repair (MTTR)
12.3. Number of system failures and incidents
12.4. Preventive maintenance compliance rate
12.5. Cybersecurity compliance level
12.6. Response time to system faults

Qualifications / Experience / Knowledge
1. Qualifications
1.1. Bachelor’s degree in Electrical Engineering, Control Systems, Information Technology, or related field

2. Experience
2.1. Minimum 5–8 years’ experience in industrial automation or operational technology
2.2. Experience in mining, processing plants, or heavy industry (preferred)
2.3. Proven experience with SCADA, PLC, and control systems

3. Technical Knowledge
3.1. Industrial Control Systems (ICS), PLCs (e.g., Siemens, Allen Bradley)
3.2. SCADA/DCS systems and HMI platforms
3.3. Industrial networking and communication protocols
3.4. Cybersecurity in OT environments
3.5. Instrumentation and process control systems
3.6. Data monitoring and analytics tools (advantage)

Core Competencies / Skills
1. Core Competencies
1.1. Analytical thinking and problem-solving
1.2. Strong troubleshooting capability
1.3. Effective communication
1.4. Teamwork and collaboration
1.5. Planning and organizational skills

2. Skills
2.1. Advanced system diagnostics
2.2. Data analysis and reporting
2.3. Automation system configuration
2.4. Technical documentation
2.5. Stakeholder coordination

Personal Qualities / Behavioral Traits
1. Personal Qualities
1.1. Proactive and self-motivated
1.2. Strong sense of ownership and accountability
1.3. Adaptable and flexible
1.4. High attention to detail
1.5. Safety-conscious mindset

Working Conditions
1.1. Based at Concentrator Plant (Tokadeh site)
1.2. Exposure to industrial and field environments
1.3. May require standby/on-call duty for critical system support

Health and Safety
1.1. Ensure compliance with all relevant health and safety regulations, standards, and procedures.
1.2. Participate in health, safety and environment training programs to understand potential hazards, safety procedures, and emergency protocols.
1.3. Report any health, safety and environmental concerns, incidents, or near misses promptly to the designated supervisor or safety officer.
1.4. Assist in identifying workplace hazards and participate in risk assessments to minimize risks to personal health and safety.
1.5. Wear appropriate PPE as required for specific tasks or environments and ensure that it is maintained and used correctly.
1.6. Be familiar with emergency response procedures, including evacuation routes, assembly points, and first aid protocols.
1.7. Follow established safe work practices and procedures to prevent accidents, injuries, or illnesses.
1.8. Operate machinery, tools, and equipment safely, following manufacturer's instructions and the AML safety guidelines.
1.9. Maintain a clean and orderly workspace to reduce hazards and prevent accidents.
1.9.1. Promote a culture of health and safety awareness among coworkers by encouraging safe behaviors and reporting unsafe conditions.
1.9.2. Participate in health and safety committees or meetings as required, providing input and suggestions for improving workplace safety.
1.9.3. Keep accurate records of safety inspections, incidents, and training activities as required by company policy and regulations.

Environment
1.1. Oversee and monitor the environmental performance of your department's functions, ensuring high levels of awareness and compliance with company environmental policies and relevant environmental laws.
1.2. Regularly review environmental performance metrics and indicators to track progress, identify trends, and address areas for improvement.
1.3. Ensure all environmental incidents are reported promptly and investigated thoroughly in line with company policies and legal requirements.
1.4. Uphold a culture of environmental responsibility and compliance within the organization by setting clear expectations for incident reporting and response at all levels.
1.5. Collaborate with the Environment team to identify opportunities for environmental improvement and develop strategic programs to enhance sustainability practices.