LTC - Support Service Specialist (S3)
- Comprehensive Health Coverage - including medical, dental, and vision
- Generous Paid Time Off
- Support Culture - A collaborative and inclusive environment where your ideas are valued
Other Essential Duties Performed:
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Collaborate with constituents/Team members of all Long-Term Care programs.
- Ensure all services authorizations and care plans are accurate and up to date.
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Document in constituents’ medical records daily and as needed.
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Responsible for processing check requests for utility, security and/or rent deposits. May request money orders for miscellaneous items needed for participant to transition.
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Maintain and update all tracking reports and referral logs for all Long-Term care programs.
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Attend department and division meetings when requested.
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Provide back-up support for medical records when requested.
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Excellent customer service, communication and interpersonal skills.
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Ability to work with diverse populations.
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Computer skills should include proficiency in Microsoft 365 Office applications (Excel, Power Point, Outlook, Word).
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Excellent organizational and documentation skills.
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Knowledge and compliance with Health Insurance Portability & Accountability Act (HIPPA) rule.
Education:
- High school diploma
Experience:
- Experience in providing social service assistance to seniors and adults with disabilities
- Must have the ability to work with diverse populations
- Experience in planning and organizing is essential
- Demonstrated excellent customer service and administrative skills (i.e. clerical, typing, data entry, communication and interpersonal skills, etc.)
- Proficient in computer skills and working knowledge of Microsoft Office applications
- Excellent organizational and documentation skills
- Knowledge and compliance with HIPPA rules
Physical Requirements:
- Remain in a stationary position 70% of the time
- Occasionally move about inside the office to access office machinery, etc. 30 lbs.
- Constantly operates a computer / phone and/or other office productivity machinery, such as copy machine, and computer printer, etc.
Schedule:
- Must be able to work M-Th or T-F (9-hour shifts) - in person with flexible hours.