Lucky's Food Runner/Server Assistant

Description

Ideal Candidate: An outgoing and dependable individual with strong customer service skills. A team player who maintains professionalism when interacting with guests. Must be at least 18 years old and able to stand for extended periods of time.

Tips are paid bi-weekly.

Essential Duties and Responsibilities

The following duties may be taught and demonstrated during the Food Runner / Server Assistant training process, depending on experience:

• Reports directly to the Restaurant Supervisor or Manager
• Maintains dependable and punctual attendance
• Willingness to work holidays and flexible days or hours based on business needs
• Demonstrates a teamwork attitude and willingness to assist management and coworkers as needed

Ability to perform the following Food Runner / Server Assistant tasks in accordance with Food and Beverage SOPs:

• Greet guests with a smile in a friendly, courteous, and professional manner
• Assist servers and/or casino staff by organizing tickets and delivering food and beverages
• Ensure all dressings, garnishes, and condiments accompany orders correctly
• Refill water and non-alcoholic beverages
• Clear, clean, and sanitize tables without interrupting the guest experience
• Complete all stocking and side work as assigned during training
• Assist hosts with seating guests when needed
• Maintain a clean and organized work area in compliance with NH Health Department, OSHA, and departmental SOPs
• Perform other duties as assigned by management

Education and Experience

• High school diploma or equivalent preferred
• One (1) year of restaurant experience preferred

Age and Certifications

• Must be 17 years of age or older

Language Skills

• Ability to speak, read, and understand English
• Ability to respond appropriately to guest inquiries and concerns

Physical Demands

The employee must be able to:

• Stand and walk for long periods of time
• Lift, carry, push, and pull up to 50 pounds
• Frequently carry food trays up to 50 pounds

Vision requirements include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment

• Fast-paced and often loud environment
• May be exposed to tobacco smoke when working near the casino floor
• Must be able to work varying schedules based on business needs